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Customer Chat Agent (Mon-Sun, 9am-5pm GMT+8) -- 2

$30-250 USD

Pågår
Lagt ut over 2 år siden

$30-250 USD

Betalt ved levering
Written English proficiency preferred. Daily Tasks: -Orders Processing -Replying Chat Enquiries -Other Administrative Tasks For chat enquiries, to look out for new chats on the program (average 4-5 new conversations per day), and respond within 30mins. When there is higher workload (average more than 20 conversations per day), we will increase the compensation accordingly (up to USD200). We are offering USD60 per month for this role as a starting pay. Please include the following in your application: - Give a short description about yourself. - Let us know your experience in customer service and online marketplaces i.e. Shopee/ Lazada etc. - If you have a stable internet connection - If able to commit on a long term basis
Prosjekt-ID: 32177699

Om prosjektet

35 forslag
Eksternt prosjekt
Aktiv 2 år siden

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Brukeravatar
Hello. I am an experienced Chat Support Agent of a PH Shopee Store with a 4.9 out of 5 stars feedback rating and above 80% Chat performance. I am very familiar with the whole process of shopee orders, product listing, shipping and etc since I was once a shopee seller too. I also know Lazada, and I am willing to learn new e-commerce selling platform if needed. I know I am the best fit for this job as I am always online and I like to keep the Chat box organized with no unanswered Inquiries. I have a stable wired internet connection and I am willing to work with you long term. I bid 67 USD for me to receive the 60 USD monthly pay that you offer per month. Thank you for spending some time reading my proposal. Looking forward to work with you. Best Regards, Trecia P.
$67 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
35 frilansere byr i gjennomsnitt $122 USD for denne jobben
Brukeravatar
Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal
$60 USD om 7 dager
5,0 (114 omtaler)
6,9
6,9
Brukeravatar
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba
$300 USD om 7 dager
5,0 (9 omtaler)
4,5
4,5
Brukeravatar
Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have a lot of experience working as a virtual assistant for many businesses. In our previous projects we helped our clients with Social Media Marketing, Customer Support, Manage Ongoing projects, Email handling, Email Marketing, Lead Generation, Meeting Scheduling, Calendar Management, Managing invoices, File Management, and other miscellaneous tasks. We can perform any given task with utmost perfection and are available to work 6 days in week including Sundays. If you want we are ready to do a free trial job prior to awarding so that you can be aware of our expertise. We’re waiting to discuss your project and start immediately. Thanks, Himanshu
$80 USD om 25 dager
5,0 (4 omtaler)
4,3
4,3
Brukeravatar
Dear Sir, Kindly give me a chance. Accountax House is one of the pioneer firms of Professional Accountants established since 2019, with professionals having 10+ years of professional experience, our staff has expertise in Bookkeeping recording journal entries in QuickBooks Online, Microsoft Dynamics AX, Microsoft Dynamics GP, Peachtree, Xero and other Accounting Software. Our Methodology: An initial meeting will be set, in which all the requirements of the task will be discussed. Our Credentials: Precession Manufacturing Company (SMC-Private) Limited, Estate Network 360 Private Limited, Hashim Associates Private Limited, Alpha Electromechanical Engineering Services, Outshine Builders (SMC-Private) Limited, Volt Edge Services Private Limited Services Offered: Prepared vouchers with supporting documents, General Journal and Ledgers in QuickBooks Online, Financial Statements in accordance with i.e. GAAP & IFRS. Bank reconciliation statements & Payroll Processing. Computation of tax liability in accordance with applicable tax laws in QuickBooks Online. We will do your task according to your expectations. If you choose me for your project, we guarantee that you will receive a professional and high-quality work in a timely manner. However, we would like to give you further discount in price, as we are new on freelancer and we are seeking to retain valuable clients for the future rather than purely focused on money. Please feel free to ask.
$30 USD om 7 dager
5,0 (4 omtaler)
3,1
3,1
Brukeravatar
Hi Client, My name is Obianuju, I'm a graduate of management information systems, I have a certificate on digital marketing. I have worked as a customer care representative for over a year, I have great communication skills and I resolve customer issues very promptly. I have a very stable network. I have very flexible time to work for long term basis and commitment is not an issue. I await your further instruction on how to continue this project. Regards, Obianuju.
$60 USD om 7 dager
4,4 (1 omtale)
1,1
1,1
Brukeravatar
Respected Client, I just noticed that you need a serious professional project done and I am much interested in working with you on this project. I have 10+ years experience in this field. Kindly message me for more discussion Regards
$200 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hello sir Myself rahul I like to do that and i will try to giving my best So give me chance and i can chat comfortabley
$140 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hello, Good day. I have carefully reviewed your project description and I understand your intentions well. I will like to assist customer chat agent project I am a professional Nurtionist will excellent background in customer relations and I will be leveraging on my past experiences to get your job done . It is noteworthy to state that my excellent communication and interpersonal skills endears me to my Clients, and this has helped in expanding my customer base. Also, my proficiency in Microsoft word and Excel will be of great value and an added advantage. Always on line with stable internet connection. Please, feel free to reach out to me for us to finalize your expectations and my service delivery, and I look forward to hearing from you soonest. Thank you. Best regards, Ifeoluwa
$100 USD om 1 dag
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi Client, Top of the day to you, I am highly interested in working with you long term as a customer chat agent, I will love to apply my unique customer care skills and wealth of experience into this project. I am always online and would respond to customers instantly. I have worked as a front desk customer relations officer handling walk in customers, calls and emails. i am savvy with the use of several CRM and online chat software. i am a fast typist and know what it entails to offer good customer experience. i have worked as online customer support officer with Jumia nigeria, the largest online shopping store in Africa and i gathered and learnt a lot while working here. i am available full time and available 24hours and can work with GMT +8 and can handle as much as 200 chats per day with my stable and ready internet connection. I am a dedicated, reliable and efficient freelancer and i dedicate my all into jobs and ensure 100% completeness. Kindly consider me for this offer. Thanks.
$60 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Dear prospective client from Singapore I have read your project details and am delighted to work as a customer chat agent for you. I am a good freelancer with high tech-savvy able to communicate through multiple channels such as Facebook, Whatsapp, zoom, telegram, Instagram and more I provide high quality virtual assistant services such as customer service representative, customer support, administrative work, updating files, web searching, copy and paste,data search and many more I will adhere strictly to all your terms and conditions and I will deliver project promptly and timely. I have an excellent communication skills also with a good network provider I am available to start as soon as possible and willing to work long term if you need me to I am open to fair negotiation and look forward to hearing from you soon Best regards Eunice
$200 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi, I am agree with your budget and I am available to work with long term. My name is Nahid. I am from Bangladesh. I am a university student. I have worked a customer service company for last 1 year in my country. Don't worry I have a stable Internet connection. Would love to discuss this with you. Thanks Nahid
$60 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I have experience working as a virtual assistant and my duties spanned from entering data, regular use of google sheets, google docs, google calendar, task management tools, email handling, web research, use of dropbox and other tasks that were needed for the smooth operations of the company. I am equally a professional customer care representative with experience of working as a call agent, chat support and email support. My responsibilities working as a customer service personnel included; taking inbound calls, offering information on products and services, resolving and escalating issues, making outbound calls, use of CRM tools among others. My experience and familiarity with the software and applications that will be used for this job makes me a good fit for this role. I have experience working with slack, google office tools, Microsoft office dropbox and can easily learn working with other applications. I have an excellent communication skill and a good command of English language which will be beneficial while calling and emailing clients. I am detail oriented and always hold a positive attitude as attitude I believe is 100%. I have the ability to prioritize, multi-task and follow instructions. I would love to work with you and I anticipate your positive feed back.
$256 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi, I am a native English speaker, and have a good and sound communication skill. Both in writing and speaking.
$200 USD om 5 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi I'm Giriram completed Post graduation seeking for opportunities to prove my self My previous experience as a Account executive in yes and yes publication and coustomer service I ready to take the Role and the responsibility I have stable internet connection I will work long term basis. I agree with your offer Thank you
$60 USD om 31 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I am very hands on when it comes to replying chat inquiries. I have experience in selling online and most of the time I was the one who communicates about the product and other concerns. I have a very great english communication skills that will quickly respond towards clients. I am a very kind and generous person and I will always put empathy so that I could understand the client's demand and concerns. Time management is also one of my greatest skill and promise to respond as quickly as possible.
$60 USD om 1 dag
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phone and emails including live chat. I handle objections well and I can resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.
$200 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi! I can look up and respond for inquiries in an average of 4-5 in 30 mins. You can rely on me with processing orders and other tasks. I have goals and I am committed to get additional income for my daughter. I am looking forward to working with you in the future.
$140 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi, Here is why I am a suitable candidate. I have over a decade of experience working in the field of customer care support, winback and retention both locally and companies based in the United States. During my tenure working for these companies, I have developed excellent people skills combined with intrapersonal skill which makes me ideal for the for a position. As a Customer Care Specialist I am an active listener, I communicate very well both orally and in writing and I can multitask very well. I am fast learner and is very enthusiastic. I am knowledgeable in Microsoft Words, Microsoft Office, Microsoft Excel, CRM application and the internet. In addition to this, I have obtained an Associate Degree in Business and I have 2 year experience at the supervisory level. I am team player, I work well in groups and independently. My expertise in social media marketing, customer Care Support and being a supervisor, I am well equipment with the skills and knowledge required for this position. If given the opportunity, I will endeavour to serve to the best of my ability. Regards, Christine Powell.
$140 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi, I am a degree holder with over three years in customer service and sales support. I have been using Shopee and Lazada for my online orders so I believe I have thr knowledge on how to respond to chats or messages on those platforms. Responding to 4-5 chats a day for a month is quite easy. Best regards, Anna
$140 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Dear prospective Client! I am a customer service provider , I can do this customer service agent for you effectively. I am an administrator for couple of organizations on their Whatsapp and telegram groups, and so far, I have been managing them efficiently. I am having a stable network for internet browsing as well. I am more than willing to commit on a long term basis, in fact, this 4-5 new conversation to me is smaller to what I do on a daily basis, I will be available to do more if you let me do this job for you. I will deliver effectively and follow instructions as you give them. I look forward to getting an invite from you.
$60 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0

Om klienten

SINGAPOREs flagg
Singapore, Singapore
5,0
2
Betalingsmetode bekreftet
Medlem siden feb. 16, 2021

Klientbekreftelse

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