Customer service is the way that staff behave before, during and after a purchase. A customer’s satisfaction with the process and likelihood to use the service again will be influenced by the service that they receive. In a shop, a ‘pushy’ salesperson will not encourage repeat business, while an informative a polite service will.

Friendly and respectful service is important from employees and managers, and this can often be challenged when conflict arises. Accepting fault and listening to the customers’ concerns is the line by which a service is often judged. A ‘no quibble’ guarantee is an effective encouragement for consumers, as well as a trial period during which the product can be returned if a user isn’t satisfied.

From 91,244 reviews, clients rate our Customer Service Specialists 4.89 out of 5 stars.
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    ¡Buscamos a personas con mentalidad para ventas y pasión por la comunicación!. Nuestra empresa con sede en los EE. UU. está buscando personas dinámicas y motivadas para unirse a nuestro equipo como personas que llaman en frío y generadores de prospectos. Como miembro de nuestro equipo, sus responsabilidades incluirán: 1) Investigar e identificar el público objetivo adecuado. 2) Ponerse en contacto con prospectos para calificar prospectos. 3) Hacer llamadas salientes para desarrollar nuevos negocios. 4) Realización de investigaciones de clientes y encuestas de clientes o de mercado para obtener información sobre posibles clientes potenciales. 5) Marketing directo por correo electrónico a clientes clave y prospect...

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    Entry-level position doing administrative tasks Working for a growing media firm with three subdivisions. Answering the phone, email, entering data, taking order and doing social media is among the tasks needed to be complete. Looking for a motivated person who can work on their own.

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    Inform Customers About The Company's Products/Services And Offers • Manage Inbound/ Outbound Customer Calls In A Timely Manner • Generate Leads That Develop Into New Customers • Identify Customer's Needs And Convince The Customer To Buy The Product/Service • Gain Comprehensive Product/Service Knowledge And Clarify Information Wherever Required

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    We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

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    Must be fluent in Spanish Skills Deeply committed to customer success - not just satisfaction Ability to understand complex problems deeply, and explain the source of those problems simply Analytical by nature Knowledge of assigned customer use cases and solutions in Wdesk Expert communication & presentation skills with a high-level of comfort delivering consultative recommendations to executives & management teams Self-starter with ability to manage time and prioritize competing demands

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    Virtual office assistance 6 dager left
    VERIFISERT

    Virtual office assistance Fluent in English and Spanish

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    hello, we need someone who has knowledge on the gaming market. you will be able to work on interesdting system to enlarge our business.

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    Hello Folks, I am looking for someone who's fast with Job Applications to help me with this process. You will need to do job applications for me and reach out to recruiters in a daily basis.

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    We are an e-commerce business based in Miami, Florida and we are looking to add a VA/Customer Support Agent to our team. The requirements for the job are: 1. Fluent English-speaking skills 2. Work during US time zones (9am to 5pm EST). 3. Part-time job, for someone that is currently working in the US time zone, but still has time to respond to some of our emails and calls; given that we don't have too many tickets. The job is very simple and not time-consuming, we are a small e-commerce brand, and we don't have many tickets per day. That's why we need someone that already has a job in those time zones, but is available to answer messages during the day. If you think you will be a good fit, please send me your CV, so we can review it. Thanks, Samuel

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    The job is to go to a supermarket and take photos of products (3 photos for each product). You only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 US dollars will be paid for each product. A list of product classes will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Next, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached.

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    WE ARE HIRING ! - NEED FREELANCERS TO COMPLETE COLD CALLS - TELESALES FOR OUR SERVICES AND PRODUCTS . IMPORTANT NOTE !!! RECORDING ( MP3 FORMAT ) WITH YOUR BID OR OTHERWISE WE WILL NOT EVALUATE YOUR BID - FREE TEXT RECORDING LIKE TRYING TO SELL SOMETHING OVER THE PHONE TO A CLIENT IN ENGLISH PLEASE ! We offer a long term co-operation - monthly euro 200 ( net ) - 4 hours per day GMT +2 time zone between Monday - Friday / 11 am to 16 pm with one hour break .

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    Needs to hire 2 Freelancers I need talented dual English and Spanish Speaking Agents to work in customer service. Please apply only if you can speak ENGLISH and SPANISH for Transportation Services in New York The schedule will be given based on companies needs.

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    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Sydney, Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

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    You will be required to make an account on a website and screenshot the flow of the website , including all dropdown menus and products. You must also order any item from the website and document/screenshot the post-purchase process and any communications between yourself and the website, be they through the website, SMS, email, or another method. When the package arrives, you must also take a picture of the package as it was delivered Specifics 1. Use your phone number to log into a website 2. Document the home screen after login 3. Explore and record dropdown menus and website flow 4. Buy any product on the website and document the post purchase process, including any communication between the website and yourself 5. Document the package as it arrives, including the packaging a...

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    Property Manager Assistant Messaging prospective clients Setting up viewings for local staff Helping with administrative work Tenant communications Maintenance Manager Assistant Assisting tenants with general requests Researching new solutions Developing the FAQ of the agency to help with future jobs Maintenance Job coordination Coordination with tenants Coordination with Trades General Business Tasks Assisting with the development and completion of tasks Working through assistance of general manager in administration tasks

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    Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.

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    Site Visit - Hungary -- 5 5 dager left
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    Hello, I need someone locally who can do a site visit for confirming an address based in Hungary. Further details will be provided after the proposals. Thanks!

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    Professional or non professional I will be available to put you right Only need who can provides assistance with administrative or technical tasks while working remotely Anyone who can provides immediate support, services, and skills to busy and business managers via the Internet usually from their home office.

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    Estamos buscando teleoperadores y candidatos para ventas. Personas dinámicas y ambiciosas que busquen una oportunidad desafiante y gratificante de trabajar desde casa. Como especialista en generación de contactos para nuestra empresa, desempeñarás un papel crucial en el impulso de nuestro negocio. Se trata de un puesto a tiempo completo con un salario atractivo y paquetes de incentivos. Se requiere experiencia en ventas, excelentes habilidades de comunicación escrita y verbal en inglés y vivir en Colombia,Venezuela. Perú. Si estás interesado en unirte a nuestro equipo, ponte en contacto conmigo y estaré encantado de proporcionarte más información sobre el puesto y discutir contigo los detalles del trabajo y el p...

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    Ventas - Llamadas en frío 4 dager left
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    ¡Llamamos a todas las personas con mentalidad de ventas y pasión por la comunicación!. Nuestra empresa con sede en los EE. UU. está buscando personas dinámicas y motivadas para unirse a nuestro equipo como personas que llaman en frío y generadores de oportunidades. Como miembro de nuestro equipo, sus responsabilidades incluirán: Investigar e identificar el público objetivo adecuado Ponerse en contacto con prospectos para calificar prospectos Hacer llamadas salientes para desarrollar nuevos negocios Realización de investigaciones de clientes y encuestas de clientes o de mercado para obtener información sobre posibles clientes potenciales. Marketing directo por correo electrónico a clientes clave y prospectos Desar...

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    Ventas - Llamadas en frío -- 2 4 dager left
    VERIFISERT

    ¡Llamamos a todas las personas con mentalidad de ventas y pasión por la comunicación!. Nuestra empresa con sede en los EE. UU. está buscando personas dinámicas y motivadas para unirse a nuestro equipo como personas que llaman en frío y generadores de oportunidades. Como miembro de nuestro equipo, sus responsabilidades incluirán: Investigar e identificar el público objetivo adecuado Ponerse en contacto con prospectos para calificar prospectos Hacer llamadas salientes para desarrollar nuevos negocios Realización de investigaciones de clientes y encuestas de clientes o de mercado para obtener información sobre posibles clientes potenciales. Marketing directo por correo electrónico a clientes clave y prospectos Desar...

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    Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Required Telemarketing Sales Product Management Zoho CRM

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    Long Term Job - Only reply if you'll accept $3 per hour for a 20 hour work week, plus large bonuses. You’ll receive a $200+ MINIMUM bonus for each completed client case. Join our global team of 10 partners. You must have excellent English communication skills. See the detailed Job Description below. Start paid training immediately. This is a long-term Virtual Assistant position with extremely large bonuses. Payday is monthly, every third Wednesday. Our next paydays are 02/15, 03/15, 04/19, 05/17 Here you will be treated with respect! SEND THE FOLLOWING: A) YOU MUST SEND A COPY OF YOUR RESUME OR CV TO BE CONSIDERED FOR THIS POSITION. B) WHAT IS YOUR CANVA 1 TO 10 SKILL LEVEL? TEN BEING AN EXPERT. >>>>>>> Job Description Work Monday to Friday | 3:00P t...

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    STUDY- Price Audit Study across several markets for common brand SKU (DTCM PROJECT) NO OF PRODUCTS SKU – 520 TYPE OF BRANDS – Incudes Luxury, Premium and Mass SCOPE OF WORK- Need to find the predetermined Brand SKU in the city in any store (list of products along with same picture will be provided), note the price on the label, take a picture of the product and price tag and upload on the google drive (Access will be provided for the folder) For Luxury brands like Gucci, Chanel etc- store salesman might not allow to take picture of the price tag, which is fine. They do not have any issue if a person walks in to take photo of the product and note price on phone or paper In certain cases, same brand SKU is not present in that market, we can take closest product photo and pri...

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    STUDY- Price Audit Study across several markets for common brand SKU (DTCM PROJECT) NO OF PRODUCTS SKU – 520 TYPE OF BRANDS – Incudes Luxury, Premium and Mass SCOPE OF WORK- Need to find the predetermined Brand SKU in the city in any store (list of products along with same picture will be provided), note the price on the label, take a picture of the product and price tag and upload on the google drive (Access will be provided for the folder) For Luxury brands like Gucci, Chanel etc- store salesman might not allow to take picture of the price tag, which is fine. They do not have any issue if a person walks in to take photo of the product and note price on phone or paper In certain cases, same brand SKU is not present in that market, we can take closest product photo and pri...

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    Job Description: We are seeking a highly experienced Virtual Dropshipping Assistant to manage and optimize our e-commerce operations. The ideal candidate should have at least 1 year of experience with dropshipping on platforms like Amazon and Shopify, as well as experience working with multiple dropshippers. Familiarity with tools such as Droppified and other software is a plus. Strong and frequent communication skills are a must, as well as trustworthiness and honesty. Responsibilities: Manage and optimize e-commerce operations on platforms such as Amazon and Shopify Work with multiple dropshippers to source products and manage inventory Utilize tools such as Droppified to streamline operations and increase efficiency Communicate frequently with management and other team members to ensu...

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    Customer Service in Nederlands 3 dager left
    VERIFISERT

    Ik zoek een persoon voor ondersteuning in de klanten service area van een opleidingscentrum. De bedoeling is om de telefoon en mails te beantwoorden en ook afspraken boeken. Kleine administratieve taken kunnen ook gevraagd worden. Maandag tem vrijdag van 9 - 12 am CET. Volledig remote.

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    Needs to hire 2 Freelancers I need talented dual English and Spanish Speaking Agents to work in customer service. Please apply only if you can speak ENGLISH and SPANISH for Transportation Services in New York The schedule will be given based on companies needs.

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    I need talented dual English and Spanish Speaking Agents to work in customer service. Please apply only if you can speak English and Spanish The schedule will be given based on companies needs.

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    TechMahindra is looking for participants for an AI study. The location will be in Sunnyvale, CA. and the study will require a diverse group of participants from different age groups and ethnic profiles for the study to be considered successful. Participants should be available to visit the site (Sunnyvale). The entire study will last for 1.5 hours (30 minutes for COVID check and 60 minutes for the actual study). This research study is for one of the largest tech company in the world and for this project, we are looking South East Asian participants.

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    TechMahindra is looking for participants for an AI study. The location will be in Sunnyvale, CA. and the study will require a diverse group of participants from different age groups and ethnic profiles for the study to be considered successful. Participants should be available to visit the site (Sunnyvale). The entire study will last for 1.5 hours (30 minutes for COVID check and 60 minutes for the actual study). This research study is for one of the largest tech company in the world and for this project, we are looking East Asian participants.

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    TechMahindra is looking for participants for an AI study. The location will be in Sunnyvale, CA. and the study will require a diverse group of participants from different age groups and ethnic profiles for the study to be considered successful. Participants should be available to visit the site (Sunnyvale). The entire study will last for 1.5 hours (30 minutes for COVID check and 60 minutes for the actual study). This research study is for one of the largest tech company in the world and for this project, we are looking African-American participants.

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    TechMahindra is looking for participants for an AI study. The location will be in Sunnyvale, CA. and the study will require a diverse group of participants from different age groups and ethnic profiles for the study to be considered successful. Participants should be available to visit the site (Sunnyvale). The entire study will last for 1.5 hours (30 minutes for COVID check and 60 minutes for the actual study). This research study is for one of the largest tech company in the world and for this project, we are looking South Asian participants.

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    TechMahindra is looking for participants for an AI study. The location will be in Sunnyvale, CA. and the study will require a diverse group of participants from different age groups and ethnic profiles for the study to be considered successful. Participants should be available to visit the site (Sunnyvale). The entire study will last for 1.5 hours (30 minutes for COVID check and 60 minutes for the actual study). This research study is for one of the largest tech company in the world and for this project, we are looking Hispanic/LatinX participants.

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    Call Center Services 3 dager left
    VERIFISERT

    Our call center business provides top-notch customer service and support for your company. Our team of highly trained and experienced agents is available to handle calls, answer questions, and resolve any issues your customers may have. We use the latest technology and techniques to ensure efficient and effective communication. Partner with us to improve customer satisfaction, increase sales, and save on staffing costs. Trust us to be the voice of your brand.

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    N. 1 Onlyfans Chatter 2 dager left
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    Siamo alla ricerca di chatter italiani o conoscitori della lingua italiana per interagire con i clienti e fare vendita su onlyfans. Compiti: - Interagisci con gli abbonati tramite messaggi diretti - Usa il tono di voce corretto - Fai vendite e ottieni suggerimenti - Costruisci relazioni durature con chi spende di più per aumentare le fatture

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    We are a growing company in need of 2-3 team members who have 4+ years of experience with live chat, tickets, emailing customers. We provide a SaaS solution to construction companies. They use our system to create estimates, invoices, and many other items. We provide live chat and ticket support. We currently have 6 support team members who provide live chat, email support, and ticket support using Zoho CRM, Zoho Desk, and Zoho SalesIQ. Let me know if you have experience with any of the following. These are requirements, I am just curious about your knowledge (even if just a little). Reply with a Yes or No beside each item. If helpful, provide additional details. -- CRM's: -- Ticket Management: -- Live Chat: -- QuickBooks: -- Xero: -- Construction Experience/Knowledge: ...

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    Full time work - cannot work on other projects. Only bid if you have these key skills: Good English Good experience with wordpress Good experience with Elementor pro Must be a fast worker Must work UK time 9am to 6pm £200 a month, if good at job will hire for at least 6 to 12 months. After 3 months wages will change to £250 Must be able to work on tasks efficiently and daily tasks will change.

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    Looking for telesales to set appointments for Dubai realestate investors / buyers from all over the world.

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    We(Freelancer.com) have an exciting opportunity for an experienced "Training and Quality Manager" to join our team and be part of this amazing project during an amazing growth period. The training and quality managers responsibilities include delivering technical training to our field engineers, creating training materials, maintaining technical documentation, reviewing quality of performance delivered by field engineers and scoring them and closing this loop by providing training in areas of concern. The role will require you to work with our global team of engineers currently working in but not limited to Australia, India and Indonesia. To be successful in this role, you should have excellent interpersonal, communication, and presentation skills. Outstanding candidates are ab...

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    answering and returning calls, managing email in and out , scheduling my calendar, and managing all incoming leads by making a spreadsheet with customers info and seeing to it they the service they deserve

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    Hola. Mi nombre es Guillermo Hernandez. Ingeniero de Sistemas. Actualmente laboro para la empresa Ciel Ingenieria Colombia. Tenemos varios proyectos dentro de ellos soluciones tecnológicas para la atención de usuarios o lo que llamamos turneros, la otra son soluciones para el agendamiento de citas virtuales o presenciales. Contamos con una amplia gama de soluciones que podrían ser de utilidad para tu empresa en el área de servicio al cliente.

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    Change your lifestyle with this long term job - Only reply if you'll accept $3 per hour for a 20 hour work week, plus large bonuses. You’ll receive a $200+ MINIMUM bonus for each completed client case. Join our global team of 10 partners. You must have excellent English communication skills. See the detailed Job Description below. Start paid training immediately. This is a long-term Virtual Assistant position with extremely large bonuses. Payday is monthly, every third Wednesday. Our next paydays are 02/15, 03/15, 04/19, 05/17 Here you will be treated with respect! YOU MUST SEND A COPY OF YOUR RESUME OR CV TO BE CONSIDERED FOR THIS POSITION. >>>>>>> Job Description Work Monday to Friday | 3:00P to 7:00P Pacific Time USA | 7:00A to 11:00A PHL YOU MUST...

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    Hey there, I'm interested in partnering up with a reliable and competent virtual assistant who can help manage aspects of my life. Examples can include: Researching the best deal for a holiday Find me the best cleaner Help with my groceries There's great potential for a long-term partnership in this role. I hope you have great research skills, can meet deadlines, and can communicate via Whatsapp.

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    Virtual assistant 16 dager left

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    TeleMarketing for our business 11 dager left
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    Hello , Looking for a specialized team who does telemarketing, Researching the right customers and reaching out to them to create a genuine database , Also sending the correct information to customer

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    We are looking for applicants from all countries for our OnlyFans Agency and are looking to hire individuals to help with live chatting. This means you will be handling live chat messages for a creator on their social media and OnlyFans accounts. You must be able to keep all discussions and information confidential as we are in a very sensitive industry. Day-to-day activities - Responding to messages - Initiating chat with customers - Upselling customers to more premium packages This has the potential to turn into a long-term role if this is a good fit for the company. All work is done remotely and online, you will need reliable internet access and able to work at least 30 or more hours per week. No experience is required as training will be provided, however you must be fluent in English...

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