Odoo Project

We are looking for a team with specific skills and experience to build Our Odoo system, integrate it with other systems, improve the layout design, and enhance functionality and features. Here are the updated bullet points for the needed tasks, including the integration with the 3rd party provider Talabat: **User Permissions and Access Control:** 1. Create and configure branches, departments, and user roles. - Set up branch entities based on provided information, including names and locations. - Define departments within each branch to organize the organizational structure. - Create user roles (cashiers, managers, call center agents, etc.) based on the desired access levels and responsibilities. - Associate users with their respective roles and assign them to branches and departments. 2. Restrict cashier access to their assigned POS session. - Customize access settings to allow cashiers to access only their assigned point of sale (POS) session. - Restrict access to other areas and functionalities outside of their assigned session. - Ensure that cashiers can only view and manage orders within their designated POS session. 3. Configure access permissions based on user roles. - Define access permissions for different user roles based on their responsibilities and access requirements. - Customize the permissions to restrict or grant access to specific modules, features, and functionalities within the system. - Ensure that each user role has appropriate access levels and can perform their assigned tasks effectively while maintaining data security. **POS Module:** 1. Customize the POS interface for a streamlined user experience. - Modify the POS interface to optimize the user experience and improve efficiency. - Hide unnecessary buttons (such as Customer Note, Refund, Info, Guests, and Customer) to declutter the interface. - Enhance the price format display to remove decimal points and display the price as a whole number. - Add buttons for zero quantity and remove the +/- button for easier quantity adjustments. - Implement changes to restrict cashier access to their assigned POS session only. 2. Configure payment methods and integration. - Set up cash and Visa payment methods within the POS system. - Integrate with Talabat or other third-party providers for online orders and seamless communication. - Ensure that the payment integration is secure and transactions can be processed smoothly. - Test and verify the payment methods to ensure they are working correctly. 3. Customize printed receipts for delivery and takeaway orders. - Design customized receipt templates for delivery and takeaway orders. - Include the restaurant's logo, branches, phone numbers, and order number on the receipts. - Add the courier's name, order timing, and cashier's name for delivery orders. - Include customer details such as name, phone number, zone, address, and any other relevant information. - Display order details including quantity, product name, price, total, and any applicable discounts or taxes. 4. Implement a search functionality for customer lookup and auto-fill. - Develop a search engine to quickly find customers based on phone numbers or names. - Enable auto-fill or predictive search suggestions to assist users in selecting the correct customer. - Ensure that the search functionality is fast, accurate, and efficient. **Delivery Management Module:** 1. Enhance the delivery management system: - Implement a delivery queue system that assigns orders to couriers based on a queue mechanism. - Develop functionality to calculate cash collected by each courier and track the number of successful deliveries. - Enable customers to provide star ratings for the quality of the delivery using a QR code printed on the receipt. 2. Implement on-time delivery tracking. - Design a feature that tracks the on-time delivery performance for each branch. - Display the delivery progress of couriers and their on-time delivery statistics. - Enable customers to provide reviews or ratings specifically related to the courier's performance. 3. Optimize delivery route planning: - Enhance the delivery management system to optimize the assignment of orders to couriers based on their assigned zones. - Implement an algorithm or logic that assigns orders from the same zones to the same courier, taking into account the proximity and efficiency of delivery routes. **Call Center Module:** 1. Develop a call center system: - Install and configure a call manager package and CRM software for the call center. - Set up PBX (Private Branch Exchange), IVR (Interactive Voice Response), voice mail, and queue systems. - Enable call recording for quality assurance and training purposes. - Configure the call center system to handle incoming calls efficiently and manage call queues effectively. 2. Provide installation and configuration of the call center system. - Install the required software and hardware components for the call center system. - Configure the system to align with the specific requirements of the call center. - Provide documentation and training to ensure proper usage and management of the call center system. **Customer Relationship Management (CRM) Module:** 1. Implement customer management and loyalty program. - Develop a centralized customer database to store and manage customer information. - Enable customer registration and tracking for personalized services and offers. - Implement a loyalty program that rewards customers based on their purchases and engagement. - Set up mechanisms to track customer loyalty points and provide personalized offers. 2. Enable SMS or WhatsApp notifications for offers and delivery updates. - Integrate with SMS or WhatsApp services to send notifications to customers. - Configure the system to send automated notifications for offers, discounts, and delivery updates. - Ensure that the notifications are delivered accurately and timely. **Front-End Website and E-Commerce Module: - Develop a user-friendly front-end website with a responsive design for the restaurant, including an E-commerce module for online orders, secure checkout, and order confirmation. - Integrate the E-commerce module with the delivery management system, CRM, and loyalty program to provide personalized offers and seamless order processing and tracking.
 Please provide demos for similar projects. Thanks!