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German Speaking Customer Service Representitive

$750-1500 AUD

Stengt
Lagt ut over 8 år siden

$750-1500 AUD

Betalt ved levering
Job description: 1. Be able to respond to customer’s inquiry with accurate answer in a timely manner. 2. Assist with placement of orders, refunds, or exchange. 3. Familiarize with the product information. Organize and understand the feedback received from the customers, further analyze it and solve the problems customers might have as soon as possible. 4. Completely understand the policies from Amazon. Know how to maintain our account’s good reputation, further improve customer’s satisfaction. 5. Resolve customer’s complaints and negative feedbacks with patience. Analyze the complaints and organize it into different categories, find out what went wrong, report it to the customer service manager in order to further improve our services. Requirements: 1. Proficient verbal and written skills in English and German (or in English and French/ English and Italian/English and Spanish). 2. Proficient in Microsoft Word, Outlook, Excel, and Power Point. 3. Perform excellent customer service. Working Place: 1. German Speaking Marketing Coordinator:in Shenzhen, China or in Germany 2. French/ Italian/ Spanish Speaking Marketing Coordinator: in Shenzhen, China Working Nature: Can be full-time or part-time, full-time will be better.
Prosjekt-ID: 8681979

Om prosjektet

2 forslag
Eksternt prosjekt
Aktiv 8 år siden

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2 frilansere byr i gjennomsnitt $817 AUD for denne jobben
Brukeravatar
I am a native German but fluent in English. If it is possible to work from my home office I can assure you that with me on this job you have someone who is 100% reliable and almost anytime available so responding to your customers requests will be done in a timely manner.
$800 AUD om 7 dager
5,0 (2 omtaler)
3,1
3,1
Brukeravatar
Motivation letter   What I want I would like to express my interest for the vacant position in your organization. I have read the offer thoroughly and I feel suitable for the position, and highly motivated for new professional challenges and experiences. Things I know I believe the past five years of my professional career have made me an expert in communication, especially in all matters related to the work of nongovernmental organizations. Through my work experience and education I have successfully developed strong public speaking skills which were essential during challenges of addressing and communicating company’s vision, goals, and activities to different profiles of audiences. In addition, due to my current professional engagement, I have gained significant experience in the area of project management. Being involved in all levels of grant management within my organization I am used to managing multiple projects simultaneously, while meeting all deadlines. My responsibilities also include monitoring and evaluation of the work of multiple project coordinators, ensuring they are all motivated and on the right track within their projects. Therefore I provide assistance and input in the areas of project proposal writing, strategic planning, and strategic communication. Why pick me My strongest trait is that I am very hard working, and go beyond the minimum of tasks in order to ensure the success of the projects and activities under my supervision. Additionally I am flexible in adjusting to continuous changes, and work well under stress. Given that I find positions where I can support and help other individuals highly rewarding I am very much dedicated and passionate about the work I do. For me, the work I do is more than a mere job. I believe it is a calling, and therefore if I take on obligations within a company, I do so in a loyal and trustworthy manned. In addition, I consider myself to be a valuable member of any team, and I believe my co-workers would describe me as a kind, caring, smart, and optimistic person. I am native German and English speaker and speak Spanish and Croatian. Thank you for your time and consideration. I am looking forward to your reply and, hopefully, an interview.
$833 AUD om 7 dager
0,0 (0 omtaler)
0,0
0,0

Om klienten

CHINAs flagg
China
0,0
0
Medlem siden okt. 12, 2015

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