Ecommerce Scrum Master LATAM Based

We are an award-winning tech and media firm based in New York. We are looking for a LATAM Based eCommerce Scrum Master with a strong eCommerce background to join our team. The Role: The Scrum Master will be responsible for the day-to-day execution of software development Agile Sprints on customer projects. This includes planning, scheduling coordinating multi-functional teams of resources, planning capacity, measuring velocity and quality, and creating an environment that is both results-oriented and safe. Applicants should be strong, clear communicators and able to understand customer needs, balance those needs with the needs of our world-class developers, and manage multiple (2-3) Scrum teams with ease. The optimal candidate will be an enthusiastic, proactive, tech-minded individual with a professional or collegiate background in a related field, who consistently demonstrates creativity, optimism, and authenticity. A Scrum Master with demonstrable empathy for developers is an ideal candidate. Responsibilities: • Lead software development teams by overseeing Sprint ceremonies, implementation, quality assurance, and validation of programming code and products. • Create Sprint plans and timelines; facilitating daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing; removing project obstacles; and documenting progress and communicate to appropriate audience. • Create and maintaining programmatic and technical documentation to insure efficient planning and execution. • Manage documents, reports, and other artifacts related to the execution of software development, quality assurance, and testing. • Collaborate with internal and customer stakeholders, including Project Managers, Technical Architects, UI/UX Designers, Business Analysts, Account Managers, and Practice Managers, and customer project managers, analysts, and product owners. • Assess risk to delivery quality and timeliness, and coordinate the successful mitigation and resolution of risks to the Development and Test phases of the project. • Deliver high-quality results and successfully executing on project scope utilizing both eCommerce and leadership best practices. Requirements: • 10+ years’ professional experience, 7+ years in a technical software development lifecycle role. • 3+ year’s experience as a Scrum Master. • 3+ years’ experience with Atlassian Jira and Confluence • Strong understanding of software development lifecycle, and specifically Agile Scrum. • Experience as a coach to other team members in Agile practices. • Demonstrable experience in ensuring the correct use of Agile Scrum process • Ability to track and remove impediment • Experience facilitating daily scrum, sprint planning, sprint demo and retrospective meetings. • Forecasting the numbers of deliverables possible in an iteration which is based on evidence and reliable source • Leading the team in estimation and planning, ideally in “Poker Planning” • Ecommerce system integration and software development project experience • Ability to identify risks early and quickly and proactively develop and execute mitigation strategies to address these risks • Ability to think outside of the box and put together creative solutions to complex problems • Strong sense of ownership and accountability (you take pride in what you do – and it shows!) • Strong verbal and written English communication skills • Authentic desire to grow personally and professionally Our top applicants will also have: • Salesforce B2C, Big Commerce, Shopify, and/or Magento experience, preferably with certifications and training • Agency experience with a demonstrated ability to deliver on time • Empathy, transparency, flexibility, and resiliency • Technical background as a software developer, QA Analyst, or systems engineer • A Bachelor’s degree in a related field • Scrum Master certification