I am Phuong from Vietnam. I am writing to apply for the job you have just posted.
I used to work as reservation agent and supervisor. I have the ability of entering excel data and creating excel data for my work about room rate, room type, period of stay, guests' names,... I also chat and send message to guests via emails. Addtionally, I also make phone calls for selling and giving advice to our clients with their needs. Everyday, I have to handle hundreds of phone calls and emails. Besides, to make the conversation efficient, I always prepare selling scenario and product document.
Working in this field, I am trained detail-oriented with customer care priority and accuracy.
Apart from that, I am writing articles and translating some documents for my clients as well.
I hope I can stand a chance of supporting you with your concern.