A European Organisation (TOPSHOP UK) wishes to establish a manufacturing operation in the Far East Asia. As advisers you are asked to provide a detailed critical analysis comparing the two cultures and to provide a detailed report on your findings. Based on your research make recommendations for each of the following:
1) Assess the likely problems that will need to be addressed to ensure integration of the two organisations and successful future growth.
2) Propose a solution detailing the management style, structure and reporting methods that will provide a solution to the issues identified. Support your argument with references to the available literature for each of the above.
PPT: 30 SLIDES
FOR GROUP WORK
DEADLINE: 11TH MARCH
Session 1 Course overview
Levels of culture
Definitions
1. Review your personal experience of interacting with people of different cultures.
2. Describe your culture as you see it.
3. Describe your culture as others see it.
4. Read chapter 1 of Schneider, S. and Barsoux, J-L. (2003)
5. Read “Do we look like yachtsmen to you?”
Session 2 Theoretical approaches to culture
Functionalism and constructivism
1. Read about the different culture models and familiarize with the functionalist and constructivist frameworks.
2. Read chapter 2 of Schneider, S. and Barsoux, J-L. (2003)
3. “Do we look like yachtsmen to you?”
Be prepared to : a) Discuss
b) Apply models
Tutors will notify students of their working group
Session 3 Communication and culture
Heroes, symbols and rituals
1. Read chapter 3 of Schneider, S. and Barsoux, J-L. (2003)
2. Collect: Symbols, heroes and rituals from your culture and prepare a short presentation of these for the next session
Session 4 Culture and Management Practice
1. Read chapters 4, 5, and 6 of Schneider, S. and Barsoux, J-L. (2003)
2. Reflect on your experience of culture shock.
3. Collect: proverbs that are often used in your culture.
a. Write the proverbs down in your language
b. Give a word by word English translation
3. c. Explain the message/wisdom that the proverb tries to convey
Session 5 Group Session Case Study Assignment
Students will work on a Case Study in the same groups that they intend to work with for their group assignment.
Read the case study and research
Prepare, as a group, for presentation in the seminars in week 6
Session 6 Culture and Organisation
The 'international' manager
1. Read Chapter 7 of Schneider, S. and Barsoux, J-L. (2003).
Verbal and Non-Verbal Communication
1. Read Samovar,L. (2001) Communication between Cultures chapter 6 2. Reflect on your experience of verbal and non verbal communication
2. Find examples for 'untranslatable' in your own language
3. Find examples of signs, gestures with special meaning in your culture
2. Session 7 Religion as a WorId View
1. Review your factual knowledge about: Judaism, Christianity, Islam, Hinduism, Buddhism and Taoism.
2. Why do we need to be informed and open-minded about issues of religion?
3. Choose a religion that you know the least about and do some library, internet and personal research ( e.g. find someone who follows that religion and have a conversation with that person)
4. Read Samovar (2001) Communication between Cultures chapter 4
Session 8 Group discussion about the assignment
In your group discuss the details of your project, identify challenges, areas of individual responsibilities and set meeting dates and deadlines.
Session 9 Culture in Education and Health Care
1. Read Samovar (2001) Communication between Cultures chapters 8 and 9
2. Reflect: on the cornerstones and beliefs of education and health care in your culture. What are the dos and don'ts? What is considered as best practice?
Session 10 Intercultural Teams
1. Read Chapter 8 from key text.
Reflect on you experience of working in multi-cultural teams and write summary
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