Ama certified professional marketer jobber

Jeg har pågående arbeid relatert til vårt tidligere prosjektbuild my website (professional style)'

Looking for professional scripter, webhoster, php +++ NOR godta så kan vi snakke vidre på chat, mye lettere! pris og slik underher er bare noe random som står ! vi blir enige! MVH

Looking for professional scripter, webhoster, php +++ NOR godta så kan vi snakke vidre på chat, mye lettere! pris og slik underher er bare noe random som står ! vi blir enige! MVH

I require a copywriter well-versed in the aspect of personal development for individuals, focusing on career growth. The ultimate objective is to convert prospects to clients through engaging and convincing content. This project demands content that will inspire individuals seeking personal development to take concrete steps towards career growth and maintain focus. The right freelancer will: - Have experience in writing for coaching or personal development - Be persuasive and able to convert leads into customers - Understand how to build a credible brand through copywriting In essence, I need a copywriter who can increase website traffic and contribute to building up my brand's trustworthiness. Looking forward to collaborating on this transformational project.

Professional Enhancement of Desktop Wireframe and Mobile Design in Figma Overview: We're seeking a skilled Figma freelancer to transform our existing desktop wireframe into a professional and polished design. The current desktop wireframe has structural issues, poor typography, and inconsistent spacing, creating an unorganized layout. In addition, we need a mobile version that aligns with the newly enhanced desktop design. Your expertise will ensure both versions meet professional standards. Key Requirements: Figma Proficiency: - Advanced proficiency in Figma for wireframing and design. - Create visually appealing, interactive layouts using reusable components. - Implement a minimalist design system. Design Refinement: - Overhaul typography for better readabilit...

I'm looking for a skilled designer who can give my label a professional facelift. The label I currently have is outdated and could do with an uplift in terms of its layout. ai file will being given after awarding. put "freeze dried label" in the bid otherwise i will delete auto bidding. ai file should be given after finished. Key Requirements: - Redesigning the layout: The primary focus of this project is to refresh the current layout of the label. This includes the overall structure of the design, the arrangement of text and visuals, and the use of white space. - Professional Aesthetics: The goal is for the new design to appear professional in nature. This means the layout should exude a sense of quality, precision, and sophistication. Ideal Skills ...

I'm seeking an experienced social media marketer to ramp up my brand's presence across Facebook, Instagram, and Twitter. I have several key goals: - Boosting brand awareness - Driving increased traffic to our website - Generating valuable leads My brand primarily serves millennials, parents, small business owners and females; hence, you should be endowed with the knowledge and skills to effectively appeal to and engage with these demographics. Your background should ideally include a proven track record in successfully achieving similar goals for comparable target audiences. A proficiency in crafting engaging content, savvy use of hashtags, and an understanding of optimal posting times are crucial for this role. Your bid should detail your proposed strategy, outlining...

As a client, I need an experienced professional to format and proofread my screenplay, currently in Microsoft Word, to adhere to industry standards. Key Project Requirements: - Industry Standard Formatting: Ensure the screenplay meets the general industry standards for formatting, including correct placement of scene headings, action, character names, dialogue, transitions, and more. - Proofreading: Correct any grammatical, punctuation, and spelling errors. Ideal Freelancer: - Proven Experience: Please share your experience with screenplay formatting and proofreading. - Understanding of Industry Standards: A strong grasp of industry-standard screenplay formatting is essential. - Excellent Communication: It would be great if you could keep me updated on the progress and ask any qu...

I'm in need of an experienced social media marketer to run a comprehensive campaign across Facebook, Instagram, and Twitter. The aim is multifaceted, aiming to both escalate brand awareness, boost website traffic, and generate valuable leads. Key Responsibilities: - Develop engaging content tailored to a combination of young adults (18-24), professionals (25-35), and parents (30-45). - Strategize, implement, and monitor social media campaigns consistenly to meet the project goals. Ideal Skillset: - Strong experience in social media marketing, especially on Facebook, Instagram, and Twitter. - Proven record in heightening brand visibility, driving website traffic, and lead generation. - Excellent understanding of youth and professional market segments. Your profici...

I'm looking for a creative logo designer to create a unique and professional logo for my sound system company, the company name is BPM Key Requirements: - The logo should incorporate both text "BPM" a slogan "sound & light" and an icon or graphic, as I've specified a combination type - The design should reflect the high-quality and professional nature of the sound systems we specialize in Ideal Skills: - Proficiency in graphic design and logo creation - Experience in designing for companies in the professional audio industry - Strong creativity and ability to develop unique concepts - Communication skills to understand my vision and translate it into a compelling logo.

I'm seeking an experienced and results-driven marketer to help me promote my SaaS product in India, Dubai and Qatar. The primary focus of the marketing campaign will be on leveraging the product's AI-driven education management system. Key Responsibilities: - Develop and execute marketing strategies that increase brand awareness and drive user acquisition. - Identify and engage with potential customers within the educational sector in Dubai and Qatar. - Create and manage online marketing campaigns, with a focus on social media and content marketing. - Work alongside me to refine and enhance the product's key features and functionalities, making them more appealing to the target audience. Ideal Candidate: - Proven track record in B2B marketing, particularly within th...

Looking for tutor of scrum certification or scrum certified tutor

I'm looking for a certified engineer with CFD expertise. I need to simulate a fire scenario in one of the rooms of an 11+ story hotel. The focus will be on understanding how the fire spreads across the hotel and its impact on temperature, pressure, and heat flux in the rooms, hallways, and staircases. Key Requirements: - Conduct a CFD analysis focusing on the mentioned areas - Provide an overview of the fire spread - Analyze temperature distribution, pressure distribution, and heat flux - Prepare a detailed but basic CFD analysis report - Offer some insights into technical aspects of the findings Ideal Freelancer: - Holds a degree in engineering with a specialization in CFD - Has experience in simulating fire spread in large complex structures - Proficient in using CFD softw...

I'm seeking a developer to create a Telegram bot for my group. The key feature I'm looking for is an automated welcome message for new users, in order to improve the onboarding experience. Key Requirements: Everthing should be in Hebrew. - The bot should aut...- The bot should automaticly send welcome to a new member. - The bot should not allow posting between 11pm to 7am. - The bot should delete duplicates images from specific members during the same day (7am to 11pm) - The bot should avoid members to write bot commands. - The design should be professional and corporate in line with our group's image. Ideal Skills and Experience: - Proficient in Telegram bot development. - Experience with creating automated welcome messages. - Able to deliver a professional...

I'm looking for a professional logo designer for my company, SINUS. The logo's primary message should convey simplicity and professionalism. SINUS can be written in different forms, SINUS, Sinus, sinus. All forms can be acceptable depending of the outcome ! SINUS operates in two distinct sectors - IT services and music production. It's where the name came from. A sinus is a mathematical representation of sound. It portrays logic and arts at the same time. Many thanks !

*************IMPORTANT*********** Please start with your bid by writing your personal Github profile first, we won't check bid without Github profile. ************************************ I'm in need of a talented developer, preferably with a strong background in producing business applications. Here's what I'm looking for: - Expertise: You should be skillful in any of Javascript, Python, Java / Kotlin or Swift / Objective C, Flutter / React Native / Xamarin. - Platforms: Production of a cross-platform app that runs smoothly on both iOS and Android is essential. - Experience: Evidence of previous projects in business app development would ideally be shown. By applying these requirements, you will help to create an app that can contribute to the success of my busi...

I'm looking for a skilled logo designer to create a logo. Key Requirements: - The logo should represent trustworthiness and elegance, as well as establish a sense of professionalism for my brand. We would like a rebrand based off the attached logo. Will give feedback as ideas pour in. Be creative. Ideal Skills and Experience: - Experience in designing logos with a focus on attracting adult customers. - A keen eye for conveying trustworthiness and elegance through design. - Proven track record of creating successful logos that establish a sense of professionalism. Please include a portfolio of your previous logo designs in your proposal. I'm looking forward to seeing your creative concepts.

I'm looking for an experienced social media marketer to help me promote my Etsy shop. Key points: - I currently use Facebook, Instagram, and Pinterest for promotion, but I'm open to exploring other platforms if you have suggestions - The main goals of this project are to increase sales, build brand awareness, and drive traffic to my shop on Etsy - My target audience is women Ideal skills and experience for this job include: - Proven experience in social media marketing, particularly in the e-commerce space - Strong understanding of the Etsy platform and its audience - Ability to create engaging content that resonates with a female audience - Track record of achieving tangible results in terms of sales, brand awareness, and traffic growth through social media ...

I'm seeking an experienced digital marketer to create a comprehensive campaign for my project. The campaign's primary aim is to generate leads while targeting industry professionals. Your tasks will include but not be limited to: SEO Services - Optimizing my website to increase its visibility on search engines. - Using relevant keywords to attract my desired audience. Social Media Marketing - Creating and managing dynamic content on various social media platforms. - Gaining PR and increasing my project's visibility on these platforms. PPC Advertising - Managing PPC campaigns to draw higher conversion rates. - Analyzing these campaigns' returns to refine them continuously. Ideal requirements for this job: - Extensive knowledge and experience in SEO, ...

...providing the professional look I'm aiming for. I'm open to suggestions for new color combinations that convey professionalism. - **Symbol/Icon:** The current symbol is not memorable or impactful. I'm looking for a new symbol that can better represent my brand and leave a lasting impression. The main message I want the new logo to convey is professionalism. This logo will primarily be used in print materials such as business cards, brochures, and signage, so it's important that the design is versatile and can be reproduced effectively across different media. Ideal skills and experience for this job include: - Proven experience in logo design, especially for print media - Strong understanding of color psychology and its influence on branding - Ability to c...

I am searching for an experienced marketer to help generate leads through increased web traffic for my website. The chosen candidate should be proficient in affiliate or media buying, as this is our preferred strategy to boost traffic and generate leads. Key responsibilities will include: - Developing a comprehensive, effective media buying strategy - Implementing the media buying strategy in a timely and efficient manner to generate leads - Monitoring and adjusting the strategy as required for maximum lead generation Ideally, you will have significant experience in media buying, performance marketing, and generating leads. The successful completion of this project within a month is required.

We are seeking a skilled Graphic Designer to undertake the redesign of our existing Windows desktop financial application. The role requires a comprehensive overhaul of user interfaces, windows, buttons, and fonts to achieve a fresh, professional appearance. The ideal candidate will possess extensive experience in Windows UI/UX design specifically for professional desktop applications. Key Points: - Experience in designing UI for desktop applications, preferably in Windows - Proficiency in graphic design - Ability to create a professional and user-friendly interface - Experience in designing financial trading application UI is a plus

I have attached a file below, please look on right image, i want 3d model of the same and some gifs for website I am ...gifs for website I am seeking an experienced 3D modeller to create a character that will serve to promote my brand's identity on my website. This professional character will primarily feature simple movements. Key Responsibilities: - Create a 3D character detailed enough to portray professionalism. - Animate the character with simple, graceful movements. Ideal Skills: - Proficient in 3D modelling and animation tools. - Ability to convey brand ethos through visual designs. - Strong understanding of character aesthetics and movements. I look forward to receiving your proposals, and seeing how you could bring this character to life in a professional...

I'm in need of a skilled professional who can create a live video for me. This video will specifically cater to my corporate conference and will be used on Reels and YouTube shorts. The main focus of this video will be on the audience interactions rather than the typical keynote speeches or panel discussions. Key requirements: - Creation of a live video for a corporate conference - Emphasis on capturing and showcasing audience interactions - Targeting Reels and YouTube shorts for the final video Ideal skills and experience for the job: - Proven experience in creating engaging live videos - Understanding of the dynamics of corporate conferences - Ability to highlight audience interactions in a compelling way - Familiarity with the format and requirements of Reels and YouTub...

I need a skilled, detail-oriented web developer to create a professional, informational website targeted toward professionals. As the main purpose of the site is to be informational, I'm specifically aiming to include the following: - An 'About Us' section: A detailed section that paints a clear picture of our brand and the services we provide. - Services: This section should clearly outline what we offer to our clients with easy navigation. - FAQs: Including a comprehensive, easy to understand FAQs section that addresses potential queries as they might arise. Ideal skills and experience should include: - Proven web development for professional audiences - Expertise in designing intuitive site navigation - Exceptional writing skills to help sculpt our &...

I have a legal document that requires a professional translation from English to another language. The translated content must be accurate and in the correct legal terminology. Key Requirements: - I need the translation delivered in a Word document format. This is important for me to be able to access and work with the translated text. - The translation needs to be certified. It's important that the translated document is legally valid and recognized. Ideal Skills and Experience: - Proficient in both English and the target language. - Previous translation experience, particularly in legal documents. - Certification in translation or experience with certified translations would be a big plus.

As a business eagerly looking to strengthen our brand visibility, I need a proficient Social Marketer who can adeptly manage and optimize our Instagram, Facebook, and Twitter profiles. Your core responsibilities will be: • Developing captivating content that resonates with Millennials, which includes creative images, videos, and brand stories. • Performing consistent engagement activities, such as responding to comments and DMs, following relevant accounts, reposting user-generated content, etc. • Utilizing social media analytics to monitor, measure and provide insights into improving our performance. Ideal Skills and Experience: • Experience in handling social media platforms - Specifically Instagram, Facebook and Twitter. • Proven track record of incre...

I'm seeking a digital marketer with a focus on social media marketing. The project involves managing and growing our presence on Facebook, Instagram, and also expanding Telegram/WhatsApp group subscribers. Key Responsibilities: -Finance neeche of financial advisory services. -Quality Leads generation is main focus - Increasing engagement and reach on all these platforms - Managing and increasing the number of subscribers in our Telegram/WhatsApp group. Ideal Candidate: - Proven experience in Social Media Marketing - Strong familiarity with Facebook, Instagram, Telegram, and WhatsApp - Ability to devise and execute a successful social media strategy - Demonstrable results in growing audience and engagement through social media

I urgently require professional photo editing services. I have portrait photos in need of high-quality color correction and imperfection removal. Moreover, the backgrounds of these photos need to be replaced with more dynamic and fitting scenarios. The ideal candidate is an experienced photo editor with a keen eye for detail, proficient in color grading, retouching and background substitutions. These skills will ensure each photo is scrutinized to perfection and enhanced with appropriate backgrounds, all at an accelerated pace due to my pressing deadline. If you've done similar work in the past, especially for portrait photos, and can deliver the job in a tight timeframe, I invite you to place a bid.

I need two business card designs The first one: about electronic descaling and environmental protection Requirements: Contents: including company name, company website, company address, bus...on the government-funded consultants Requirements: include company name, company website, company address, business card holder's name, title, contact information and the company's scope of business Style: reflecting professionalism, reliability and rigor Ideal freelancers for this project would be those with a knack for simple yet elegant designs. A background in creating business-oriented, professional materials would be beneficial. Attention to detail is crucial, as the card will be information-dense and clarity is paramount. Graphic design expertise, particularly with business br...

I'm looking to hire an experienced email marketer for my pet supply store. I want to specifically target pet owners with a view to increase sales. Here's a broad overview of the requisite skills and what I require: - Skills: Proficient in creating engaging email content, understanding of pet products, strong knowledge of email marketing strategies, and conversion optimization. - Tasks: Craft and send one weekly email outlining new arrivals, promotions, hot selling and recommended items to our pet owner customers. - Objective: The primary goal of this email campaign is to increase our overall sales. - Monitoring Success: I would like to measure the success of this campaign based on click-through rates. So, understanding of email analytics is a key requisite. If you h...

I require a highly skilled professional to assist with a range of tasks primarily centered around Excel and Word. - Excel: The emphasis will be on crafting sophisticated formulas and performing financial projections. I need someone with an understanding of finance and the ability to manipulate data in Excel. A depth of knowledge in Excel formulas, calculations, and data analysis is crucial. - Word & PDF: Apart from Excel work, there is a need for expert formatting and layout design skills in Word, as well as converting Word documents to PDF format. Finally, I am seeking someone who can apply a professional design to a CV. The style I want to embody is professional, and therefore a good understanding of professional layout design and typography will be ...

...the needs of a specific professional group. The website needs to exude a corporate aesthetic in its design. Key requirements include: - Proficiency in coding for website and experience in modern web design - Capability to create an interface that is easy to navigate, yet caters sufficiently to the needs of a professional user base - Ability to work with a corporate, clean, sophisticated aesthetic - Understanding the principles of web design for professional business forums - Knowledge of SEO principles and the ability to implement them effectively. In summary, I need a professional, corporate-style informational website product expertly crafted to speak to a designated professional group. Your flair in coding, eye for design, and understanding o...

I'm looking for a proficient freelance...can accurately translate my existing CV into a Word document, complete with professional design elements and specific formatting requirements. Work Involved: • Type my full CV content into a Word document, including Personal Information, Work Experience, Education, and Skills sections. • Apply a professional design look to the CV, ensuring it remains sleek and impactful yet not overly complicated. • Use specific formatting elements such as Times New Roman, font size 12, and black color for text. Ideal Skills and Experience: • Proficiency in Microsoft Word • Previous experience in CV design and formatting • Strong attention to detail • Ability to adhere to specific formatting instructions &bull...

I'm seeking a reliable freelancer to assist with two key areas of my business - social media content creation and administrative tasks. The ideal candidate will be able to craft professional social media captions and handle admin tasks as needed. Key Responsibilities: - Craft professional, engaging social media captions that align with our brand's voice and values. - Assist in light admin duties as required. The successful candidate must possess: - Exceptional writing skills with a professional tone. - Experience in crafting social media content. - Strong attention to detail. - Proficiency in data entry and general administrative tasks. - Ability to manage tasks efficiently and meet deadlines.

I require a professional and experienced SMS marketer. The task will involve sending both promotional and transactional messages to aimed at reaching potential customers who are singers and rappers. Fortunately, I already have prepared content for this SMS marketing campaign. Skills and Experience Needed: - Proven experience in SMS marketing - Ability to target and engage potential customers effectively - Track record of successful SMS campaigns - Familiarity with a variety of SMS marketing platforms Fast turnover and efficient communication will be key aspects of this role.

I need a native English speaker with an American or British accent to create a professional corporate video lasting less than 1 minute. Key Points: - You will need to develop a script based on my provided key points which outline our company's services. - The video should be engaging and informative, highlighting our company's strengths and services in a succinct manner. Ideal Skills and Experience: - Excellent English language skills - native speaker with American or British accent. - Experience in creating professional corporate videos. - Ability to adapt key points into a coherent and engaging script. - Familiarity with video editing and production software to deliver a polished end product.

I need an experienced digital marketer who specializes in B2C (business-to-consumer) lead generation. Ideally, you'll be an expert in Search Engine Marketing, Social Media Marketing, and Email Marketing. Here's what I want to achieve: - Increase my website traffic - Boost conversions - Build brand awareness This is an opportunity to make a significant contribution to marketing my business and reaching out to potential customers. If you're adept at identifying target audiences, developing and implementing digital marketing strategies, and measuring the outcomes, I want to hear from you.

As a business owner, I'm in the market for a proficient writer/editor who can contribute to my platform by creating high-quality professional blog posts. Key Responsibilities: • Creating uniquely crafted professional blog posts that will engage my audience • Ensuring all blog posts are free from grammatical errors and typographical mistakes Ideal Candidate: • Exceptional writing and editing skills • Experience writing in a professional tone • Ability to deliver high-quality content that meets my business’s standards Your creativity and professional writing style will greatly contribute towards achieving my business goals. I look forward to working collaboratively with you.

...logo that reflects our corporate identity in a modern style. The logo should ideally project professionalism, as it's primarily intended for professional representation. While the project doesn't have specific color preferences, the use of color should enhance the modern and professional appeal of the design. The name of the business is Advise Wise Managing Services LLC I'm looking for a logo that kind of incorporates the A and the W like together, like it's one. Maybe could even extend off of that and possibly add the M in it! Key requirements: - Demonstrated experience in modern logo design - Creative approach to align the logo with professional representation - Color savvy Your portfolio showing relevant work will be highly appreciated. ...

I'm looking for a skilled digital marketer who can manage a Google Search Ads campaign with a focus on lead generation. The campaign should be targeted at a national level. Key deliverables and requirements include: - Crafting and implementing a strategy aimed at generating leads - Monitoring and optimizing the campaign for maximum results - Regular reporting on campaign performance Ideal candidates should have: - Proven experience in Google Search Ads, with a focus on lead generation - A solid understanding of national-level targeting - Strong analytical skills to measure and improve campaign performance the target country is India., I'm open to suggestions and recommendations based on industry best practices.

I'm seeking a proficient copywriter who can effectively compose a succinct, formal, and professional video sales letter script that doesn't exceed a 5-minute runtime. Top-notch writing skills are essential since the material must be compelling and engage my audience properly. The right candidate should have: - Extensive experience in video sales letter scripting, preferably in a formal and professional tone - Proven ability to convey complex ideas in a clear, concise, and engaging manner - Capabilities to script content that's no longer than 5 minutes.

I'm looking for a professional and informative writer to create 1,000 words of engaging content for a towing company's website. The content should primarily focus on Towing services, Roadside assistance, and Vehicle recovery. Key Requirements: - Expertise in crafting website content that targets individual vehicle owners. - Ability to write in a professional, informative/urgent tone, providing clear and concise information about the services offered. - Understanding of the towing industry and the needs of individual vehicle owners. Skills and Experience Ideal for the Job: - Proven experience in writing website content for service-based businesses, preferably in the automotive or towing industry. - Excellent research skills to gather relevant and accurate informat...

I'm in need of an expert who can create compelling, engaging videos using Sora OpenAI. The...be explainer, product demonstration, and tutorial videos. They should be less than 1 minute in length and require an English voice-over. Key Requirements: - Proficient in using Sora OpenAI to create engaging and high-quality videos - Experience in creating explainer, product demonstration, and tutorial videos - Skilled in creating videos with less than 1-minute duration - Ability to provide professional English voice-over - Strong understanding of video editing and production techniques The ideal freelancer for this project will have prior experience with Sora OpenAI and a portfolio showcasing similar video creation work. They should also be able to deliver high-quality work within ag...

I am looking for a seasoned resume writer to rework/overhaul and enhance my current resume. I'm not only seeking a cosmetic makeover with formatting and layout changes, but also am looking to restructure the content strategically. The new version should highlight my skills and employment history effectively using relevant keywords. I need a professional who can craft an engaging and polished resume for me. The resume should be in a Word document format. This project is for designing a customized resume so it's essential you: - Have excellent English skills - Show proficiency in Word processing designs - Understand corporate formatting and presentation Ideal Skills: - Exceptional writing and editing skills with an eye for detail - Extensive resume writing experience - G...

I'm looking for a skilled marketer to help boost the online presence of my wholesale business. Key Goals: - Increase brand awareness - Drive sales Target Audience: - As wholesalers of a broad range of products, our target audience is diverse and includes retailers and businesses of various scales. Key Considerations: - The website's tone and design should be modern and trendy Ideal freelancer: - Proven experience in website marketing - Understanding of B2B dynamics - Proficient in promoting modern and trendy brands - Excellent communication skills to engage a diverse audience

We are seeking a skilled Web Developer to build a standard business website using WordPress. The website will serve as an online platform to showcase our products and services, generate leads, and establish a strong online presence. The ideal candidate should have a strong understanding of WordPress development, be proficient in HTML, CSS, and JavaScript, and have experience with responsive design. The developer should be able to customize themes, install and configure necessary plugins, and ensure the website is optimized for speed and performance. Attention to detail and the ability to meet deadlines are essential. Required skills: - WordPress development - HTML - CSS - JavaScript - Responsive design - Theme customization - Plugin installation and configuration Preferred skills: ...

I have a logo that I'd like to enhance for my company's headed paper. I'm specifically looking for a professional touch and the improvement of its color palette. Key Requirements: - Professional Color Enhancement: The logo should be improved to look more polished and suitable for professional documents. - File Format: The final version of the logo should be in PNG format. Ideal Freelancer: - Graphic Design Experience: A background in graphic design is essential to understand color theory and the professional enhancement of logos. - Attention to Detail: The chosen freelancer should be able to make subtle, yet impactful changes to the color scheme to elevate the logo's professional appearance.

I am seeking a highly skilled visual artist who specializes in logo refinement. For this project, you will need to: Leave everything as is, but eliminate the Dollar signs and the arrows. Create buildings in the background. Change the lettering to Archangel Investments. Where it appears to say "anni" make it more clear and then on the opposite side in roman numerals, put this year 2024.

I'm seeking an expert email marketer to boost sales through a targeted campaign for my existing customers. The focus will be on promoting my services. The ideal candidate should have: - A demonstrable proficiency in creating successful email marketing campaigns targeting existing customers specifically. - Experience in promoting services through email marketing. - Proven track record in increasing sales through email marketing strategies. Your main task will be creating engaging, persuasive and sales-driven email content to encourage loyal customers to take advantage of our services. A keen understanding of how to effectively promote services, coupled with excellent copywriting skills and a solid grasp on the best practices for customer retention, will be crucial for this role.