Wasi T.

Highlights of my expertise in IT field 1) Troubleshooting PCs, laptops, tablets, and mobile devices on a day-to-day basis to identify and swiftly resolve software/hardware issues and mitigate downtime. 2) Imaging/configuring, deploying, testing, maintaining, and fully supporting computer workstations and peripherals, laptops, printers, smartphones. providing technical support and issue resolution via multiple remote assistance platforms. 3) Creating and deleting user accounts, setting and changes passwords, and using Remote Desktop to connect into external servers.