## BIO
R. VISWANATHAN
Technical Engineer
Proven Technical & Managerial Experience over 13+ Years
CAREER OVERVIEW
• System administrator Proven experience in networking and hardware. Installation of various operating system. Involved in sophisticated technology
• About 5+ years of extensive experience with SIFY Technologies Limited in roles such as Networking and Hardware specialist and past 3 years in LMS (SABA) Associate Technical Support.
• For about 7 years in Sun pharmacy as R&D, Quality Control and Pilot Plant executive.
• Proven team player with the soft skills necessary to achieve results and a passion for helping organization
• Self learner with strong analytical abilities and good communication skill.
• Participated in the architecting, developing, integrating and implementation of web-based eLearning solutions.
SOFTWARE KNOWLEDGE
Operating Systems : Windows, Linux.
Tools : Lotus,WordStar,DbaseBasic,Open Office, Star Office Ms Office and Virtual server
Web Graphics Tools : Macromedia Flash MX, Macromedia Fireworks,
Adobe Photoshop, and Basic HTML, Adobe Illustrator
Type Writing : Lower (English)
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PROFESSIONAL EXPERIENCE
Sify Technologies Limited : September 2001 to Till Date
Designation : LMS Associate Technical Support
Project name : SABA (5.4)
Tools : Application :- Saba
Tools :- Lotus notes ,Centra, Articulate & Pedagogue (AMS)
Project detail
Saba provides integrated solutions for people management across learning, collaboration, performance, compensation and talent management, enabling customers to align, develop, manage and reward their people.
Project Name :- NOVARTIS ,HARVARD UNIVERSITY, SRILANKAN TELECOM and I T C
Tools :-
Application :- Saba 5.4 & 5.3
Tools :- Lotus notes
Operating system :- Windows
Project detail
Saba LMS (Learning Management System) is a product used by Sanofi-Aventis for tracking the learners certification history. This product is used primarily for the compliance of FDA regulations
Roles and responsibility
? Functional Support in solving L2 and L3 tickets on clients Customized Saba Interface.
? Doing root cause analysis for anomalies identified in Learning Content and Saba LMS and report the point of contact with solutions.
? Providing functional help to end-users.
? Client communication to solving the issue by Lotus Notes.
? Generation of Notification Log report.
? Deeplink queries, Content Testing, Content Management and Content Upload.
? Through solving problem via application to end users.
? Document Preparation OQ and PQ
? Lotus notes Ticketing Tools Knowledge.
? ElementK India Pvt., Ltd. (23rd February 2005 to 30th December 2005)
Designation: Quality Assurance Specialist
Responsibilities:
• QA review of online content for verification of functionality, Graphics, Style and System testing, other product testing.
• Documentation of edits, Style standards and test results.
• Consultation with team members, on style guidelines and standards, development issue and edits verification.
• Attending quality team meetings and events and keep senior QA’s updated on course progress
• Edit verification and passing files.
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Sun Parmaceutical Industries Limited.(Jul’1993To Oct’2000)
Designation :- Lab Technician in R&D, Quality Control and Pilot Plant.
Project detail :-
Job involve Chemical Laboratory, Maintenance & Helping Chemist in setting up unit reactions like hydrogenation, distillation etc. & in the reaction work up and also experience in preparing HPLC solvents from commercial solvents followed by distillation
Responsibilities :-
• Involved in helping the Chemist in their synthesis and operations.
• Work in the initial set-up to final work-up.
• As a Plant Operator in Pilot Plant
QUALIFICATIONS
? Academic qualification :
Bachelor of Science (B. Sc) in Mathematics
University of Madras
10 Std Hiindu Higher Secondary School
Triplicane , Chennai
Year 1988 March 59 %
Typewriting Lower in I Class.1990.
## Area of Expertise
Operating Systems : Windows, Linux.
Tools : Lotus,WordStar,DbaseBasic,Open Office, Star Office Ms Office and Virtual server
Web Graphics Tools : Macromedia Flash MX, Macromedia Fireworks,
Adobe Photoshop, and Basic HTML, Adobe Illustrator
Type Writing : Lower (English)
Sify Technologies Limited : September 2001 to Till Date
Designation : LMS Associate Technical Support
Project name : SABA (5.4)
Tools : Application :- Saba
Tools :- Lotus notes ,Centra, Articulate & Pedagogue (AMS)
