Sujeet M.

[login to view URL]. Sales Cloud : Grow your accounts, find new customers, and score more wins with Sales Cloud.  Move deals faster by tracking customer information and interactions in one place  Improve conversion rates by finding, nurturing, and converting more sales-ready leads  Accelerate productivity with AI, automatic data capture, and process automation — all in one console  Make more insightful decisions — faster, and from anywhere — with the most up-to-date information  Highlight top leads and suggest next steps using AI that separates deals won from deals lost Service Cloud: Support customers everywhere using service features that keeps the conversation flowing.  Solve customer problems and close cases faster from a single console screen  Provide faster service by helping customers find the answers they need on their own in self-service communities  Personalize customer care and predict needs using insights from customer behavior  Provide conversational service over SMS, MMS, and group services with live messaging  Drive agent productivity while delivering connected, intelligent, and personalized service from the phone to the field Marketing Cloud: Build and manage customer journeys with Marketing Cloud. Deliver the right message at the right time on the right channel.  Drive customer engagement by using CRM and other data to automate and personalize your email marketing at scale  Extend your digital marketing by adding mobile to your email and social campaigns  Create 1-to-1 customer journeys across email, mobile, social, ads, and the web that connect across marketing, sales, service, and more  Deliver exceptional social experiences by connecting them to marketing, sales, and service and analyzing data from over a billion sources Small Business Solutions – Grow your business