Whatever the industry segment be; if it involves dealing with Customers, it needs professionals who can handle their Customer grievances and meet the Customers needs in terms of expectations and understanding. I'm into people/clientele management for last 7 years now and this has become my passion. In this age where products sell only if the services are above par, I think Customer satisfaction through 5-star Customer Service is the key to becoming a successful business in any vertical.
I bring to the table; Excellence in communication, Smoother Daily operations management, Spearheaded Training and Seamless troubleshooting per the needs.
I am a Trainer, Operations Leader, Quality analyst and a Customer-centric agent at heart. :)