Sobhy M.

Sobhy is a highly skilled data analyst and Senior Workforce Analyst with extensive experience and a diverse skillset that makes them a valuable asset to any team. Here are some of Sobhy's top skills: • Advanced proficiency in Excel, Google Spreadsheets, Google AppScript, Python, SQL Database, Google Workplace, and Salesforce CRM • Ability to effectively convert raw data into meaningful insights and visuals that help to identify core issues and develop actionable plans for reducing dropouts • Expertise in data analysis, data visualization, and data manipulation, including forecasting in the E-commerce industry • Proven track record of delivering high-quality work in a timely and efficient manner • Exceptional problem-solving and critical thinking skills, with the ability to tackle complex issues and find effective solutions • Strong communication skills, both verbal and written, that enable effective collaboration with team members, stakeholders, and clients Sobhy has worked on a variety of projects, including: • Bike Share: Analyzed data to develop insights into bike usage patterns, identify areas for improvement, and create strategies for increasing ridership. • Automations: Designed automations to decrease workload by pulling data from Salesforce, conducting analysis on Google Sheets, and sending automated emails with the results. • Workforce Management: Scheduled employees and executed plans to absorb all incoming calls, tasks, chats, or emails while ensuring optimal use of available resources. Sobhy's skillset and experience make them an ideal candidate for any project or team in need of data analysis, workforce management, and forecasting expertise.