Skill sets:
1. IT/Computer Networking (Wired and wireless
connectivity) and Computer Hardware Installation
2. Excellent in Technical and Customer service support
(Phone, Email and Chat)
3. Innovative Coaching Techniques
4. Has effectual time and project management skills
5. Has basic understanding and knowledge on ITIL
framework, Active Directory and SCCM
6. Be able to make responsible and effective decisions
7. Knowledgable in Telephony Systems
8. Computer proficient and IT tools: MS-Office,
Desktops Apps, MS-Excel(Pivot, Vlookup, etc).
9. Computer-Aided Drafting and Design Using
Architectural Desktop Software (2008