Abigail Y. Profile

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$4 USD / time

philippines

$4 USD / time

Det er for øyeblikket 10:22 p.m. her

Ble med juli 16, 2018

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Abigail Y.

@kirsche8713

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(0 omtaler)

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$4 USD / time

philippines

$4 USD / time

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Gjenansettelsesrate

Customer Support & Virtual Assistant

I am skilled with data entry, researching, email marketing, phone and chat support, appointment setting, converting PDF files to word/excel files, back office jobs and other non-voice/voiced tasks. I am willing to be trained and be exposed to different fields that I'm not yet familiar with. I have worked in 3 BPO companies in the Philippines and I do part time jobs online as a virtual assistant.

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Erfaring

Cognizant Technology

nov. 2016 - mai 2017 (6 måneder, 1 dag)

We cater Emblem Health, a medical insurance provider in New York. We check benefits and eligibility and help them with their insurance queries.

Convergys

feb. 2013 - des. 2013 (10 måneder, 1 dag)

In this company, I was assigned to a technical account which is TIME WARNER CABLE, I was with the national help desk department where we cater basic internet troubleshooting as well as account related issues like account password reset, account creation and etc. Our main job is to assist customers who are having problems with their internet connection and wifi issues. I was exposed to basic internet troubleshooting using different operating systems.

Aegis People Support (Currently known as Teleperformance)

mai 2011 - des. 2012 (1 år, 7 måneder)

In this company, I was assigned to a Travel Account which is EXPEDIA, one of the largest travel booking websites on the Internet. We cater hotel and flight reservations, package deals and car rentals. Our main role is to assist customers with their itinerary changes and any other customer related concerns that is associated with their reservations.