Maybel F. Profile

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$2 USD / time

quezon city,

philippines

$2 USD / time

Det er for øyeblikket 8:19 a.m. her

Ble med mai 2, 2019

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Maybel F.

@frtlzmybl

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(0 omtaler)

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$2 USD / time

quezon city,

philippines

$2 USD / time

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Gjenansettelsesrate

IT support

A highly motivated individual looking for a full-time position within an Information Technology industry. Throughout my education and work experiences, I have demonstrated high levels of motivation, work ethic and teamwork to achieve my goals. I wish to utilize these skills to work with the users\ clients and satisfy their needs.

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Erfaring

Weave Solutions Inc.

jun. 2019 - mai 2020 (11 måneder, 2 dager)

Provide on-time production support, analyze problems and provide effective solutions. Application Maintenance and troubleshooting. Identifying issues with data and find the root cause of an application malfunction within the agreed SLA. Maintain an incident register in ticketing tool (ServiceNow) and update incident reports for each problem until resolved.

Alorica Teleservices

okt. 2017 - feb. 2019 (1 år, 4 måneder)

Manage large amounts of incoming calls. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication

SuperValue Inc.

jun. 2017 - aug. 2017 (2 måneder, 2 dager)

Ensure the accuracy and completeness of POS reports for submission to Mall operations. Provide helpdesk support for corporate users. Configure, test, monitor and troubleshoot associated end user workstation.