As an experienced IT professional with 9 years of experience in business analysis, I have a proven track record of effectively bridging the gap between business needs and technological solutions. I have successfully collaborated with stakeholders, including business users, project managers, and development teams, to gather requirements, analyze processes, and deliver optimal solutions.
I conducted thorough requirements analysis, documented business processes, and facilitated workshops to gather user feedback and refine system functionality. Through my efforts, I was able to streamline workflows, improve data accuracy, and enhance overall efficiency, resulting in cost savings and improved user satisfaction.
Additionally, I possess a strong technical background with expertise in various business analysis tools and methodologies, including requirements elicitation, use case development, process modeling, and data analysis. I am proficient in Agile methodologies and have experience working with project management software such as JIRA. My ability to quickly adapt to new technologies and learn complex systems has been instrumental in successfully delivering projects within tight deadlines.