Justin N.

I am a professional with 4 years of experience in business and sales management, 2 years in customer success, and 3 years in copywriting, proofreading, and editing. Throughout my career, I have demonstrated a strong ability to apply creative and professional solutions to challenges. I am a strategic thinker with excellent problem-solving skills, great communication skills, and a knack for developing practical solutions to any problem. I specialize in customer success and service, business management and Virtual assistance which ranged from data entry to copywriting and editing. I am also a strong communicator and collaborator with a talent for building and maintaining strong relationships with colleagues, clients, and stakeholders. I am committed to driving continuous improvement and delivering exceptional results for all my clients. My experience in designing customer service SOPs and inbound processes that shape businesses, coupled with my knowledge in tools like Zendesk Support, Hubspot, salesforce service cloud, Slack, Asana, G Suite, M suite and others, makes me well-suited to deliver results that exceed your expectations. My work ethic is a driving force for me and it allows me work under any time zone, this had led to me receiving multiple 5-star reviews and I always complete projects 100% on time and on budget.