Sandeep S.

good knowledge of ms excel,access, word and data analysis, formating and processing. automations of missing reports. • Total 12 years' experience in telecom industry of various fields like Customer Service activation, Business process Analysis, Prepaid/Postpaid Billing/Network Revenue Assurance, Term submission, 2G&3G ICR ,Intec recon, CNC waivers process,MKT segment base analysis ,complaints management • Excellent planning and work management skills. • Strong System skills. (MS Office – Excel, MS-Access, Word and PowerPoint), SQL, and Batch File Scripting. • Strong Application skills. MoneyMap,DWH,Cognos ,Kenen,Arbor ,BSCS & AMDOC-Billing, Ericsson HLR & IN ,Nokia HLR & IN • Good knowledge of the end to end billing process and IN systems • Able to identify improvements • Excellent knowledge of Microsoft office products • Process oriented with good analytical skills • High level of professional work discipline and attention to detail • Good interpersonal skills