Roly S. Profile

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$4 USD / time

pune,

india

$4 USD / time

Det er for øyeblikket 1:09 a.m. her

Ble med juni 5, 2017

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Roly S.

@rolysac

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(0 omtaler)

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$4 USD / time

pune,

india

$4 USD / time

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Gjenansettelsesrate

Customer Service Expert Over 5 Years Experience

I've over 5 years of experience in the customer service industry. I'm trained in British and American accents among others and can sound like a native speaker. As a customer service rep I've worked with multiple projects and the most notable ones are Enthusoft Solutions (Customer Service Executive 4 years), Genpact (Process Associate, 1 year). With a clear speaking voice and good telephone manner, I can handle customers professionally. I'm fast, reliable, love multi-tasking and extremely tech-savvy.

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Erfaring

Concentrix Pvt.Ltd

aug. 2014 - jan. 2016 (1 år, 5 måneder)

1. Obtains client information by answering telephone calls; interviewing clients; verifying information. 2. Informs clients by explaining procedures; answering questions; providing information. 3. Updates job knowledge by studying new product descriptions; participating in educational opportunities. 4. Used to trained Junior team members.

Genpact

mar. 2013 - mar. 2014 (1 år)

Used to handle inbound calls, answering questions; providing information to UK clients.

Enthusoft Solutions

jun. 2009 - jan. 2013 (3 år, 7 måneder)

1. Resolve customer complaints via Phone and Emails telephones to reach out to customers and verify account information. 3. Greet customers warmly and ascertain problem or reason for calling. 4. Work with customer service manager to ensure proper customer service is being delivered. 5. Handle changes in website designing.