I want to help YOU provide your customers an extraordinary customer service experience!
I want to help YOU live a balanced life of not only working but having quality time with your loved ones and doing other things...
I want to help YOU enjoy life!
My background is with the BPO Industry as a Customer Service Representative. I worked with a number of clients and received recognition as well. I have become a VA for various Ecommerce Stores in the last 5 years and worked with entrepreneurs from the US, UK, and AU where I have learned skills along the way that resulted in my long-term work relationship with clients as they are satisfied with the services.
My strength is the ability to help customers by solving their problems - by probing and asking the right questions, putting myself into the shoes of the customer, understand what they truly need.
Understanding the customer and their needs and a solid background in customer service can help to convert leads to customers and retaining them for repeat orders. Hence, a good relationship with the seller and customer.
I am an extroverted individual who likes to work smart! Efficient, organized person who loves to learn new things and do my best every single day. A very responsible and dependable person with exemplary interpersonal skills, and attention to detail. I tend to put other people before me and have learned to put myself in other's shoes to better understand them. I play guitar (Acoustic and Bass).
I am trusted for my sterling reputation. I am skilled at what I do.
My skills include
* Outstanding Customer Service
* General VA
* Messenger Marketing using Manychat
* Ecommerce Expert
* Social Media Management
* Web research
* Excellent written and verbal communication skills
* Loves Learning New Things, Processes, Systems and Softwares
* Loves Solving Problems
* Proficient with Shopify, Amazon, eBay, and Aliexpress
* Proficient with Microsoft Office Suite
* Proficient with Canva
* Proficient with G Suite
* Familiar with Slack, Click Up, ZenDesk, and Zoom
* Can work in a team and can also work individually