I have 5 years of experience with website development, technical support, and 10 years of experience in customer service. I have picked up skills in multiple fields including domain tech support, email tech support, Microsoft Outlook and MacMail training for email installation and troubleshooting, and hosting tech support including FTP client troubleshooting, website support, and custom website modification, HTML, CSS, HTML5, SCSS, PHP, Search Engine Optimization, E-commerce and more.