Romeo Junior L.

Looking for an EXCELLENT CUSTOMER SERVICE SPECIALIST? You've come to the perfect person to do the job! My name is Romeo Junior Launo and Over the last 4 years, I have worked in the BPO industry taking inbound and outbound calls (US) wherein customer service and collections skills is a must when dealing with financial and healthcare accounts. I also have a background for online walk-through and telemarketing. Later on I was promoted as a subject matter expert wherein I was engaged with different types of people supervising them with their daily calls. As part of the management team I was able to acquire managerial skills such as handling people, and time management. I can work with minimal supervision, assure the best quality to my work and I'm very open with new opportunities and learning.