Master in Electrical and Computer Engineering. I have over 10 years of experience in IT industry, as IT manager, Business Analyst, Quality Assurance, Software Tester and Project Manager.
Ability to meet specific demands from clients, maintaining positive customer experience, ability to remain calm, in control, focused, Customer focus / orientation, Capable of prioritizing in challenging environment, Efficient, self-motivated, organized, attention to detail.
Strong problem solving skills, Data mining and generating comlex reports using SQL queries, Making technical documentation, User training, Administration of database and server (MS SQL), System Maintenance, Technical support, maintenance of computers, IT equipment, telecommunication equipment, networks, services, servers, systems with more than 60 computers.