I can do the job.
Are you looking for a Virtual Assistance with Expertise in Customer Service, Technical Support, Insurance Claims, Sales and the like? Well, I am here to get considered for a job and I am committed to providing excellent outputs within my set of expertise shown below:
This guys has:
* 5 years of total experience in Customer Service and Technical Support with CSAT, Net Promoter Score and VOC.
* 1 year and 3 months experience with Insurance Claims, with specific focus on Workers Compensation and Bill Processing for states like NY, FL, CA, TX, TN, NC and OR.
* Quality Assurance Experience as Technical Lead with leadership functions: coaching, Process improvement, research, workforce, and Data Analysis.
Platforms used:
*ZENDESK
*CRM
*SAP