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Fast, Efficient and Excellent Customer Support Staff for Email and Chat

$8-15 USD / hour

Stengt
Lagt ut over 4 år siden

$8-15 USD / hour

We need customer support agents to handle a high level of inbound email and chat support for an online supplement and health related business. You will be handling an increasing amount of emails and chats as the marketing ramps up immediately. Position Requirements: - More than one year in customer support position that relied heavily on email and chat support - Experience working in Zendesk and WooCommerce - Ability to use your resources effectively - English (written form) must be impeccable, including punctuation and grammar skills - Ability to multitask between multiple chats and continue to work on any open emails (volume is high) - Ability to communicate effectively with team members and supervisors - Ability to train and go “live” very quickly - Experience working with Dropbox and Google Drive/Docs These positions are due to be hired early this week and begin training almost immediately. Please provide a cover letter with your proposal that also includes your experience with the systems listed in the job description, as well as any additional systems you may have used in the past or presently.
Prosjekt-ID: 21791749

Om prosjektet

43 forslag
Eksternt prosjekt
Aktiv 4 år siden

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43 freelancers are bidding on average $11 USD/time for this job
Brukeravatar
Hello there, how are you? I am interested working in this project. Do you have time to discuss? Hoping to hear from you. Thanks!
$8 USD om 40 dager
4,9 (69 omtaler)
7,0
7,0
Brukeravatar
Position Requirements: - More than one year in customer support position that relied heavily on email and chat support 3 years of experience - Experience working in Zendesk and WooCommerce Yes with these 2 as well as Slack, ASANA, Comm100 and Skype - Ability to use your resources effectively Yes - English (written form) must be impeccable, including punctuation and grammar skills Yes - Ability to multitask between multiple chats and continue to work on any open emails (volume is high) Yes - Ability to communicate effectively with team members and supervisors Yes - Ability to train and go “live” very quickly All I need are your policies - Experience working with Dropbox and Google Drive/Docs Extensive experience
$10 USD om 40 dager
5,0 (21 omtaler)
6,6
6,6
Brukeravatar
Hi there! I have read and understood that you want fast, efficient and excellent customer support staff for email and chat. I am highly skilled in Customer Support, Virtual assistant, Web Searching, Web Scraping, Data Mining, etc. and I will start working right away. I will do this for $8/hour (NEGOTIABLE). I can provide a sample, and make sure you get the best value for your money. Please initiate a private message so that we can discuss further and start work right away. Thank you, and have a great day! Shubham
$8 USD om 40 dager
4,9 (25 omtaler)
5,4
5,4
Brukeravatar
Hi, I've got an experience as Senior Customer Support Agent in Sutherland Global Services for more than a year in Windows 10 Technical Chat and Mail support. * I've read your job description clearly which I can fulfil with care. When I was working in Sutherland, I used to receive more positive feedbacks from the Windows 10 customers. * I'm familiar with WooCommerce, Zendesk, Google Suite, Project Management Tools and Office Suite * My Typing Speed: 50 to 65 WPM with 100% accuracy * I use to type properly with grammar and punctuation * As I've enough experience in Customer Support, I've a pleasing attitude whenever required to satisfy customers ticket Kindly chat with me to represent my skills and I would be more suitable to this role for sure. I can handle high volume without issues. Looking forward to your response to get started. Thanks & Regards KK
$8 USD om 40 dager
4,9 (34 omtaler)
4,9
4,9
Brukeravatar
Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a top caliber team for you. We are trusted by clients from the UK, Australia, USA, and Canada by far. We also handle IT Solutions to E commerce stores, Social Media Management, Quality Assurance, Admin Support, Etc. Maintaining client relationship for the long term process and giving them a satisfying end result. 10 years in the industry so we know what we are talking about. We build business offshore and connect to your customers online. Send us your interest. Thanks. Best, Paulkem
$12 USD om 40 dager
5,0 (1 omtale)
4,6
4,6
Brukeravatar
Dear Hiring Manager Do you need a super-reliable assistant that can help you with your daily tasks, manage your online store, take care of your customers, and assist with your business operation? Make your life easy and let me do the work for you, so you can have more time and focus on your priorities. I can work hand in hand with you in reaching your business goals. You can definitely count on me when you need virtual assistance, email, phone, chat and back-office support, customer service support, lead generation, and also with social media managing, digital marketing, and creative designs. Key facts: • Proven track record of client's satisfaction with my work • Customer Service - over 8 years • Office and Administrative task - over 4 years • Email and Chat Support - over 3 years • General, Real Estate, and eCommerce VA - 1 year • Business Development and Lead Generation - 1 year • Social Media managing, Digital marketing, - I love to organize things, share new ideas that would have a positive impact on the business, and I'm open to continuous learning and constructive criticisms. My goals are to exceed expectations, deliver excellent results, and continually grow and achieve success with my clients. Thanks for reading my profile. I look forward to working with you soon.
$10 USD om 40 dager
5,0 (4 omtaler)
3,6
3,6
Brukeravatar
Hello, my name is Sophia and I will be available 40-48 hrs per week, to handle the influx of customer support tickets, through email and chat platforms. I've experience as a customer support representative, sales representative and virtual assistant. If there is one thing I have learned and continue to apply when handling customer relations is to always attend to clients with patience and understanding in order to provide them with the best service required to ensure their continued loyalty to products and services of a company. I understand having reliable customer support is pivotal for the professional outlook of any business and sustenance of growth and development, which I will dedicate to your business if hired. I will also be open to working overtime if required. I'm very fluent in reading, speaking and writing English. I've experience using software identical to the software listed in the description, like Kayako. I also have experience using various software like Microsoft Office Suite, G Suite, Trello, Keap, Clickfunnels, Vanillasoft, Salesmate and various social media platforms. I'm a quick learner and will be dedicated to any training imperative for the efficient and effective running of your business. I always aim to provide an employer with the best services he/she desires by dedicating discipline, respect and hard work to every task assigned to me. Please don't hesitate to contact me if my proposal meets your requirements. Regards, Sophia.
$15 USD om 40 dager
4,0 (2 omtaler)
4,2
4,2
Brukeravatar
Hello Sir/Madame I read your descriptions and requirements carefully and I totally believe that I am the suitable one for this job. I am a fluent English Speaker. I've got experience in the same position in Kraken Exchange and other companies for years. I am familier with applications such as: Zendesk, WooCommerce, Slack, Tawk, Zoom... I am an enthusiastic , good mindset and patient person. I always want to find out what is true problem of clietns and try the best to solve it. I will not let you down if you decide to hire me Please contact me for further discussion. Thank you very much
$8 USD om 40 dager
5,0 (1 omtale)
1,9
1,9
Brukeravatar
Hi sir , Good Day.I seen your Data Entry project right now. So I already Read your All Instruction & Requirements. I am really an Expert Data Entry So, I'm very interested to do complete your project carefully. Sincerely complete your work. I will provide you with Some extra facilities- 1. Quick Delivery Within a short time 2. Smooth & professional work. Thanking you.
$8 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hello, I'm Mohira and I have four years of experience in sales and after sales customer service. I'm familiar with Zendex, fluent in English, Russian, and Turkish. I could deliver timely and accurate customer service for your clients.
$11 USD om 30 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi am Md. Asiqur Rahman. This is what I do, and I only deliver results I'd be happy with for my own business. My relationships will provide the ideal stepping stone for not only creating compelling content, but distributing it to the right client. Already I seen your Efficient and Excellent Customer Support Staff for Email and Chat project right now. So I already Read your All Instruction & Requirements. I am really an Expert E-Commerce, Email, Dropbox and Google drive So, I'm very interested to do complete your project carefully. Sincerely complete your work. I will provide you with Some extra facilities- 1. Quick Delivery Within a short time 2. Smooth & professional work.
$8 USD om 42 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Dear Sir/Madam, I come to know through advertisement on your website regarding subject vacancy in your esteemed organization for which I meet all the requisite criteria. I am highly qualified with MBA degree from IBA, University of the Punjab, Lahore and MSc Management practice from Dublin Business School, Ireland. I have multiple professional courses in Human resources, Finance, and Security from internationally recognized institutes. I have 11 year’s diversified experience in Recruitment and Selection, Training & Development, Compensation Management, Performance Management, Employee Relations, Disciplinary Affairs and Administration of Public, Private and International Organizations.I developed the HR Manual of United States Educational Foundation in Pakistan and interacted with national and international staff. I developed the HRIS (Human Resource Information System) during my stay with Heavy Industries Taxila, Cantt. I supervised twenty five supporting staff during my stay with HIT and completed the task efficiently. I complied to local and international labour laws during my stay with these two companies and the rest of three companies.
$12 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Statistics Honours in University of calcutta Efficiency level is unimodal.... Relevant Skills and Experience Scooby faster and reliable
$12 USD om 10 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I am very hardworking person and very willing to do the job to your satisfaction. I worked before with Google and Virgin mobile and I learned a lot about multi tasking and attention to details. I also learned about using different kinds of tools that made me very versatile in whatever tools that is required for this job. I am very cautious about customer satisfaction so I always make sure that I will do the job very well to meet their expectations.
$12 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I seen your Data Entry project right now. So I already read your All Instruction & Requirements. I am really an Expert Data Entry So, I'm very interested to do complete your project carefully. kindly contact me, Mira
$12 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi, How may I help you? I might be new to this but one thing I can make sure. I will stay dedicated and driven to deliver great amount of contribution.
$12 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
What I can do for you? Relevant Skills and Experience ..........
$12 USD om 10 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hello, I am available and also interested in this position. I have a large experience in Administrative tasks (emails, Word, Excel and internet) and customer support (online and offline). I am a very responsible worker. I am punctual, efficient, motivated and organized. I look forward to hearing from you soon. Best regards, Aliny Leal
$10 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
I am currently working as CSA in email skill so I think I would be an appropriate person to do it for you. Relevant Skills and Experience I am currently working as an CSA
$13 USD om 8 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Dear Sir, I am full time free lancer having experience as both a live chat and call representative. Sir, I have worked as a live chat representative for a leading live chat services provider having thousands of clients globally. I have worked for various law firms, car dealer ships, home improvements and other clients. Due to my skills and dedication towards my work, I was promoted and handled high priority clients for the company. Sir, our task included the following: 1) Providing excellent customer service, product information and articulated replies. 2) Handling multiple chats and making sure each customer is responded within the allowed time frame. Making sure there is no grammatical or punctuation mistakes. 3) Understanding the needs of the customer. Understanding the legal position of the customer in case of law firms. 4) Getting the required information from the customers as required by the client. Name, number and other information as mentioned by each clients. 5) Classifying the lead and sending accordingly. Sir, I have started my career as a freelancer and I find this opportunity a great start. I believe you will consider my proposal. Looking forward to work with you. Regards, Muhammad Ahmed.
$8 USD om 70 dager
0,0 (0 omtaler)
0,0
0,0

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Medlem siden okt. 15, 2019

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