I am enthusiastic,reliable and hardworking individual who has over 4 years of experience giving professional, efficient and hight quality service to various call center companies.
I am skilled in communicating with clients over phone and email. I am a Multilingual in Arabic, English, Urdu, Hindi, Punjabi. I have experience with Live Chat Support, Zendesk and am eager to learn to use any new tools that get the job done well.
I meet deadlines, and don't make promises I can't keep. I am a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
Task That I can Perform:
Cold Calling, Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.