Hi,
VtigerCRM expert here with 7+ years great industry experience in VtigerCRM itself. Please have a look on my freelancer.com profile. 41 Vtiger project with 5 stars, (All projects are vtiger)
I Already created similar tasks.
My questions are
1. Is there a particular format for the email?
2. To which module you need to map the email content ? SalesOrder ?
Waiting for your response
Regards,
Bibin George