SugarCRM integration with PBX Epygi

Please see Code: [login to view URL] Please send final bit only!!! 3 Features : 1. Screenpops for Incoming Calls Impress your customers by having their information at your fingertips before you even answer the phone. When your phone rings, or when you pick it up depending on your preference, the CRM will automatically open up to the screen for that customer. If the customer does not have a contact record yet, you will be given an opportunity to create one. 2. Click-to-Dial for Outgoing Calls Dial faster and with fewer mistakes. If you have the telephone number up on the screen. With CRM Integration you can dial the contact right from inside the CRM Application. When you click, this will cause your phone to ring. When you answer it, the Hosted PBX System will automatically initiate the call to the contact you clicked on, alleviating the need for you to type any numbers (or make any mistakes). 3. Automatic Note Logging Logging each customer contact results in a more accurate overview of your customer interactions. • Date and Time of the call • Duration of the call • Employee and extension from your organization participating in the call • Client contact informationl