Specialist Dealing Department

Charge: Monitor the operation of the trading platform at the administrator level status and health monitoring, daily monitoring of system errors, analysis of server logs recovery in case of failures, setting up a backup of the trading platform add/remove components of the platform (plugin, watch dog, main/history/backup/access servers) setting trading symbols, the client and groups of characters setting the trading time of the platform (summer / winter time), holidays and weekends tracking hyperactivity and high traffic tracking failures on the part of liquidity providers (quotes flow), switching to backup sources, search/elimination of causes implementation of third-party products and developments on the trading platform, assessment of their quality and load on the trading server 2nd and 3rd line support support assistance in the work of the first line support processing requests for providing information to the support, changing custom settings of trading accounts at the request of the client answers to customer complaints related to trading and complex situations, answers to questions in which support can not understand without the help of a dealing specialist preparation of answers to complex, ambiguous questions related to public resources, as well as questions of the industry itself (forex, crypto) Tracking clients ' trading activity monitoring of clients ' trading activity, especially paying attention to spikes, outliers, non-standard situations reporting using SQL (MySQL), analyze trading operations for slippages and delays, perform custom data aggregation, analyze the profitability of trading instruments and propose changes in the settings of trading parameters based on the data obtained decision making as a risk Manager Launch of new promotions and services managing the full project cycle, from concept to launch and outcome analysis analysis of the competitive environment, coordination, development of technical specifications, acceptance and testing of the product, work with the marketing Department to maintain an objective marketing plan, analysis of the results of the launch and profitability understand the goals and objectives of the promotion, evaluate its profitability based on the accumulated data before the launch (using SQL) Acceptance of developments from programmers for testing and checking the correctness of their work organize testing according to the exact plan/check list understand complex / ambiguous situations and test hypotheses explain to the programmer in a language he understands how the product should eventually work and why. Requirements: Competent written and oral English (not lower than pre-B2 or B2 / / pre-Upper-Intermediate or Upper-Intermediate) Higher technical education Experience with data, skills to work with data such as SQL, Excel, Access A basic knowledge of the financial market, calculations of value of an asset or the price movement of (the candidate should, if necessary, to restore the flow of execution, to convert the status to the desired point in time and understand why it happened or that trading situation) Initiative, discipline, stress resistance. Readiness to move to one of the southern European countries Conditions: Salary by agreement (depending on qualification and work experience) Full technical equipment: powerful PC, all necessary software Training and development at the expense of the company Professional and career growth Work 5/2, floating. Office in the city center (m. Chernyshevskaya) 6 weeks paid vacation 100% paid sick leave Young, cheerful and friendly team In the office fresh fruit, tea, coffee, chocolate and cookies