I currently have a Wordpress website ([url removed, login to view]) for my charity. My current web hosting is not very good. The emails often won't send because the server is not working or not trusted by my recipients. I want to change my web hosting to GoDaddy as they provide technical help unlike my current host. My current host is switching off the server at the end of this month.
I have the log in details for my current host and can see all my files. I'm struggling to download my web files and database to transfer it to GoDaddy. I do not really know how to do this.
Please can you help? This issue is preventing me from sending successful email campaigns to raise funds for our projects for children in Africa, so it really is quite an important issue that needs resolving.
I have included a screenshot of the error messages I always get on my email account.
I would greatly appreciate any help or support you can offer :)