French English BiLingual Webcast Manager

The Customer Success Support Specialist assists with the setup, execution, and

coordination of webcasts and virtual events. This role requires a highly detail-oriented

individual who is comfortable interfacing with clients under fast-paced, time-critical

situations and has excellent troubleshooting abilities. Customer service skills and keen

understanding of technology are critical components of this position.

We have been working with this client for 6 years now, and if you are successful to work

for them you will be work with the most talented individuals in the industry and our

customer base includes the world’s largest and highest-profile companies.

The role is bilingual because clients may communicate in either English or their native

language, as detailed below.

Responsibilities

 Use our virtual product suite to set up webcasts, webinars and virtual event

elements such as registration pages, emails, content, locations, surveys, archives

and other event elements

 Coordinate with Event Managers to manage the delivery of key event related

elements

 Perform event related tasks, such as conference bridge scheduling, work order

processing, data input, answering event audience member inquiries, location design

edits and custom reports generation

 Work in a client facing capacity to provide live webcast & virtual show monitoring

and platform trainings

 Perform other webcast and virtual event related activities as necessary

Requirements

 Availability for 20 hours a week, working from home.

 Ability to communicate effectively

 Bi lingual to work with clients in French and English languages. If you speak Spanish fluently as well that would perhaps ean we could offer some more hours, but is not a requisite.

 An interest in learning about virtual events technologies and services

 Strong technical skills and some knowledge of HTML and/or CSS

 Well organized and able to provide high quality work 100% of the time

 Sense of urgency to provide a rapid response to client requests

 Integrity, creativity, high standards, persistence, and achievement oriented

 Ability to thrive in a rapidly changing environment

 Experience with Adobe Photoshop and Microsoft Office suite

If you are interested, we can discuss further and I can be reached at the details below.

This is a chance for a good-paying work from home position that adds great value to

your CV, working with some of the biggest names in industry.

For more details or to apply your CV to me.

English (UK) Translator Fransk oversetter Prosjektledelse Virtuell assistent

Prosjekt-ID: #13145656

Om prosjektet