• I have 5 years of experience in ServiceNow platform and have trained 10 candidates on this platform so far. Currently working as ServiceNow Developer, includes configuration of ITSM tool in ServiceNow, integration of ServiceNow with various platforms.
• ServiceNow certified system administrator.
• Experience in Incident, Change, HR Management and Service Portal.
• Experience in integration using REST APIs, Column level Encryption.
• Cloning ServiceNow instances and Upgrading the instance to newer version.
• Expert knowledge of Business rules, Script Include, Client Script, UI policy, Data Policy, UI actions, Workflows, Glide Ajax, ACLs, Notifications, SLA, Transform maps, Update Set Activities.
• Involved in requirement analysis and implementation of technology solutions, bug-fixing, application maintenance and testing.