Hi Team,
My name is Anupama and I am from Chandigarh, India. I have 7 years experience from BPO Industry. I have good experience in Customer services and Technical Support. I have excellent experience working with Adobe, Microsoft Office, Google sheet & Docs,Outlook, Gmail and Web Hangout. I have handled remote contract for one year with Virsa Capital in California in night shift and I was succeeded completing that with Quality. I have Good experience of CRM like people soft, Cooper, etc. Able to perform multitasking. Good Typing Speed with Excellent hands on English Language as working on international projects from last 7+ years.
Skills:-
Proficiency in MS Office, Adobe, Google Sheet & Docs, Outlook emails, Gmail and Hangout meetings.
Excellent written and verbal communication skills.
Excellent time management skills and the ability to prioritize work
Good experience handling customer on calls, chat and on emails with edit and proof reading.
Excellent experience of customer service and relation.
Good experience of taking remote of customer's system to resolve the issues.
My Process worked on::
Capital One Bank, UK-2 Years
AT &T , AUS & US-3 Years
Make my Trip Ticketing sales, US-2 Years
Comcast, US-2 Years
Oceaneering International Technical Support,US,UK,AUS,AFR- 2 Years
Virs Capital-1 Years
My rate is $12 per hour.I am open to work full time 40 hrs in week.