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Customer Service and Support Team Facilitator

We’re looking for experienced customer support professionals looking for a new opportunity with a great team.

We’re a small team at PrepScholar ([url removed, login to view]), a leading online test prep program. We are a test prep company, but don’t worry if you don’t know much about the SAT/ACT -- we’ll teach you everything you need to know! We pride ourselves on the quality of our program, our significant results, and amazing customer satisfaction. Enhancing customer satisfaction even more is where you come in!

Your Responsibilities:

-Sorting and classifying emails

-Responding to email requests

-Answering the phone and directing customers to the appropriate team member

Requirements:

-Able to work 20 hours per week during our business hours (M-F, 10AM-6PM, EST)

-Commitment to stay on our team for at least a year

-Strong English and communication skills

About Us:

-We're making education more effective through customization. We learn the strengths and weaknesses of learners and create tailored learning programs. We create compelling educational experiences for our students by truly understanding their problems.

- We're passionate about delivering an unparalleled student experience. A lot of companies are trying smart education; almost none are doing it well.

- We're a growing national brand reaching millions of students and parents worldwide.

- Check us out at [url removed, login to view]!

Ferdigheter: Kundesupport, Kundebehandling, Engelsk (US), Telefonsupport

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Om arbeidsgiveren:
( 2 omtaler ) Cambridge, United States

Prosjekt-ID: #15331707

22 frilansere byr i snitt $6/t for denne jobben

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [login to view URL] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Mer

$8 USD / time
(14 Omtaler)
7.4
Excelentt

I have visited your website and I have experience working with an LMS (Learning Management System). Where I have experience working with different tests and MCQs. I understand that you help students with test prepa Mer

$5 USD / time
(22 Omtaler)
5.6
itsmugunthan

Hi there! I have great experience in handling emails since I have already worked for GED exam Prep website as a customer representative! Besides I'm a faster learner and looking for a long term contract!! So I hope Mer

$6 USD / time
(17 Omtaler)
4.8
mahanamasachini

Hi there , I am a 23 year old professional freelancer in my final year of the degree in Nottingham Trent , UK and I'd love to be a part of your company. I am available to work in US business hours as it matches s Mer

$6 USD / time
(12 Omtaler)
4.5
kekeblush

I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and Mer

$5 USD / time
(2 Omtaler)
4.4
sarbjeet911

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T Mer

$4 USD / time
(1 anmeldelse)
4.2
saminatariq25

I am an experienced Customer service Representative and can give you excellent services. Feel free to message me for any question.

$8 USD / time
(6 Omtaler)
3.1
FirstChoiceWeb

Hello, We have read and understood the requirement for this project. We would like to let you know that we have a worked as a customer support for various eCommerce, penny auction & online poker sites for our clients b Mer

$3 USD / time
(1 anmeldelse)
2.5
hirenbrahmbhatt2

Hello, Hope you are doing well, I am here with good past experience of working on Customer support and service tasks. I got great communication skill so I will be the best fit for this position I believe. I got g Mer

$7 USD / time
(4 Omtaler)
2.1
jzmrzb

I will work 20 hours per week for $5 per hour. I have excellent communication and organization skills which seem to be what you need for this job. I am based in Chicago, IL and will be available during the Eastern time Mer

$5 USD / time
(1 anmeldelse)
1.5
bpo0995

I have a great experience in building database and customer services for over 7 years. I am a fast learner and love to play my role in helping my clients grow their business. I have worked for over 7 years with an o Mer

$5 USD / time
(2 Omtaler)
1.6
sydneyjovita

Hello Future Client, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be mor Mer

$8 USD / time
(1 anmeldelse)
1.2
ArvinderSand

Following are the reason * Into Customer service industry from past 8 years * Email support * Admin Support * Fast learner *Patient listner * Excellent communication Skills * Commitment towards work and always Mer

$5 USD / time
(1 anmeldelse)
0.6
TechGeek00

Hello! Please consider my bid for this project and for more contact me via message here,for more check my profile for reviews and here is my short Summary.. Well I am an Experienced Lancer,Check My Portfolio, doing Mer

$5 USD / time
(2 Omtaler)
0.7
olando13

Customer service and acting as a technical support is what i extremely excel at. I have worked with companies were my tasks were to interact with customers through emails, chat and through other private forums. I a Mer

$5 USD / time
(0 Omtaler)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization Mer

$6 USD / time
(0 Omtaler)
0.0
ovship

Based in Long Island, New York Excellent communication, interpersonal and tutoring skills Passionate about mentoring & tutoring students I am an Economics/Accounting post-grad professional Strong command of English Mer

$7 USD / time
(0 Omtaler)
0.0
alikhan2012

Hello, I have perfect English grammar with great phone and writing skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to sol Mer

$6 USD / time
(0 Omtaler)
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abhashupadhyay

Hello There, I have more than 6 years of experience in customer support. Mode of support has been calls, emails and chats. Most of my experience has been with US customers hence I am comfortable interacting with cu Mer

$4 USD / time
(0 Omtaler)
0.0
Naither

Well, I am fast to adapt to new things. And I am committed to anything that I do. Therefore I look up to having the opportunity to be part of your team!

$5 USD / time
(0 Omtaler)
0.0