Hi there my name is Michelle, I'm currently located here in the Philippines I was in the BPO industry for almost five years handling different accounts such as finance where I called on behalf of Westpac bank as collector, handling Overdue Credit Cards and mortgages for a year and five months, i also worked with a different company convincing people with mortgages to refinance and that run for six months, I handled telemarketing where I was with Whirlpool appliances for a year and three months, offering people warranties for their appliances, I handled telecommunication too handling billing concerns and basic technical issues and now I am working as a freelance virtual assistant doing cold calling for real estate investors gathering information of interested sellers and forwarding it to the purchasing manager.