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Delivery Operations Executive

$2-8 USD / hour

Stengt
Lagt ut nesten 5 år siden

$2-8 USD / hour

The Role For 7 days a week; 06:00 to 08:00 hours (GMT +8 hours), you'll be in charge of monitoring our logistics operations in real time and coordinating with drivers, restaurants and customers as necessary to make sure all catering orders are delivered in a timely manner. That means you'll pro-actively prevent deliveries from being late and manage late deliveries. Additionally, you will need to attend any urgent inquiries or matters that might come up. Responsibilities: • Monitoring catering deliveries using our online logistics software on a real time basis • Preventing any delays on deliveries by following closely to the SOP provided • Spotting and resolving any issues in a timely manner • Managing delays on deliveries and providing transparency to customers and caterers on the extent of delays • Communicating effectively and efficiently with drivers, restaurants and customers on delivery-related matter as needed via phone calls Requirements: • Experience in operations or customer service is preferred • Willing to work between 06:00 to 08:00 hours (GMT +8 hours), 7 days a week • A quick and calm thinker when under pressure • Strong communication and organization skills - the ability to balance attention to detail with swift execution • Fluent in English. Proficiency in Cantonese or Mandarin would be an advantage
Prosjekt-ID: 19208391

Om prosjektet

12 forslag
Eksternt prosjekt
Aktiv 5 år siden

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12 freelancers are bidding on average $6 USD/time for this job
Brukeravatar
I have read the project's details and willing to monitor deliveries on daily basis. I will be available on GMT +8 time. I provide customer support to clients via Slack, Zendesk, Gmail, Messenger, Tickets, etc. I do manage eBay, Shopify, WooCommerce stores as well. Feel free to contact to discuss further on the project.
$8 USD om 40 dager
5,0 (1 omtale)
4,3
4,3
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Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and chat / Email operations. I've worked with Convergys BPO US based MNC. I've recently completed projects for clients in USA UK and Canada. Kindly reply Hi to start a conversation. Kindly send me a manually typed message as we are not able to speak to a client on chat. Please send me a typed message as we cannot send message from our end in the beginning.
$8 USD om 56 dager
0,0 (0 omtaler)
0,0
0,0
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I have been into customer profile for almost 4 years. I am very passionate for making calls and made customer happy.
$2 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0
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I'm a very dedicated and goal oriented person. I've worked in a hotel as a junior Front Office Supervisor before. Customer Service is something that I'm really good at. I can assure you the highest if my competency if given a chance.
$8 USD om 5 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
Hi I will be happy to help you with your project with 8 years experience in Inbound / Outbound customer service and Email / Chat Operations. I've recently completed projects for client in US , UK and Canada. kindly revert to start a conversation.
$5 USD om 56 dager
0,0 (0 omtaler)
0,0
0,0
Brukeravatar
More than 7 years of experience in both Customer Service and Sales for companies such as T-Mobile, Experian and GrubHub. Knowledge in providing effective resolution, sales techniques and giving Concern and Empathy. Also experience and knowledge in providing feedback to individuals and how to manage effective resolution. Worked as Virtual Assistant with two clients managing web page and additional jobs. Fluent in communication with peers and customers.
$5 USD om 60 dager
0,0 (0 omtaler)
0,0
0,0
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I am having more that 10 years of experience in customer service logistics industry as core. I have already handled the similar job profile coordinating with delivery field executive and consignee for real time shipment delivery. Good with communication skill, Customer management, Analytical skill. I believe in quality, quantity and timeline of work. With appropriate combination of all three, will leads to optimum result. Which ultimately achieves Customer satisfaction and further increases the scope of more business.
$3 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
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Hello there, I'm interested to get your project done within time estimation. I do have 4 years experience in iOS and mobile application development with native code in swift technology. Let me have this opportunity to work with you. Thanks
$8 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
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I have previously worked in the logistics field. I've handled incoming calls and managed a call center for a small logistics company fro Canada. I am a goal driven person. Relevant Skills and Experience Work great under pressure. Fluent English speaker and translator. I can handle various tasks as I have two extra monitors in my station of work.
$7 USD om 50 dager
0,0 (0 omtaler)
0,0
0,0
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Hi! I'm an experienced Customer Service manager, who is certified as a Junior system administrator. I have experience working in tech support for SaaS companies, tech startups and worked as a product manager for a mobile app development company. I'm friendly and communicable. I quickly respond to customer inquiries providing them with proper information. I have a recommendation letter from my previous employer on Customer Service manager position. Let me know if you're interested. Thanks.
$5 USD om 40 dager
0,0 (0 omtaler)
0,0
0,0
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I am working in a transportation company handling a fleet of 200 trucks. Taking orders from the customers and assuring timely delivery according to the requirements of each customer.
$8 USD om 7 dager
0,0 (0 omtaler)
0,0
0,0

Om klienten

MALAYSIAs flagg
Petaling Jaya, Malaysia
0,0
0
Medlem siden apr. 11, 2019

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