I HAVE AN ASUS COMPUTER WHICH NEEDS TO BE RESTORED . IT WAS UPDATED TO WINDOWS 10 FREE BY MICROSOFT AND THIS MAYBE WHY IT IS NOT ALLOWING THE NORMAL RESTORE TO OPERATE . EXPECTING SOMEONE TO COME IN REMOTELY AND DO THIS FOR ME
I don't think so this is related to cloud computing. you can simple use DOWNGRADE option ,
go to start menu--->update and security---> then choose to downgrade the OPERATING SYSTEM