Research paper

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You will conduct a Heuristic Evaluation of a groupware/collaborative tool of your

choice, following the HE guidelines of Gutwin and Greenberg, along with an assessment of how

the design of the tool meets or violates the heuristics and the extent the tool supports the MoC

elements. This research paper requires your attention to extensive literature research and

synthesis of review. The paper should reach approximately 15 pages of the main content and

without counting the title page or list of References.

Main Section: Detail the HE breakdown by heuristic -- list the usability problems and

describe how the tool supports or does not support the heuristic. Describe the usability problems

in context of the MoC. Categorize the usability problems by severity level. Weave in the CSCW

research literature to relate general concepts. Use section headings as appropriate to maintain

organization as you may be shifting or advancing several issues. Please describe and narrate the

problems and issues in detail. Do not merely put everything in tables or provide lists of findings.

Depth is preferred over breadth.

Conclusions – Make suggestions or strategies for improvement needed in your

organization to enhance CSCW initiatives (or to solve some problem that needs to be improved

in the CSCW context).

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