Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Ansett Computer Support Technicians

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    7 jobber funnet, priser i USD

    I am looking for someone who can help me with several things such as providing search, edit some files with HIS computer/desktop. Looking for only US based local freelancers, otherwise will be declined. It is ongoing and you can earn money easily.

    $13 / hr (Avg Bid)
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    I have bought a new computer, but I reasons to believe the person who set it up for me didn't do a very good job setting up the cards, the bios and dual boot. Linux is mostly used for programming and some pc tasks, and Windows for everything else, working, and gaming. So I need someone with a lot of knowledge on that kind of stuff, to check my rig specifications, my current setup, and make me...

    $31 (Avg Bid)
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    that's it. Simple. Linejobs is the leading job board in Thailand? I want my CV loaded there and others. Fee according to the amount and kind of websites proposed by you.

    $27 (Avg Bid)
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    10 bud
    Windows on Mac 2 dager left

    I need someone to download windows on my mac computer.

    $26 (Avg Bid)
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    I'm looking for someone to help me with your resource. You will need to know about some websites and then we will start work. We will work via teamviewer program *** English and a Computer is must *** I prefer long term work with someone from Europe or Americas

    $157 (Avg Bid)
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    Hello, we are looking for a testers who can test our app in US.

    $98 (Avg Bid)
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    3 bud

    I need a sales with experience in cold calling to help us set meetings in The Netherlands , We have many target companies, and want to book some meetings. 2. You should: - Do research on your own: - Find out who is decision maker of purchasing - Reach him/her on phone - Get his valid contacts (Mobile phone number, landline and personal email address) - Arrange meeting with target companies in cons...

    $1235 (Avg Bid)
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